Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,045 Reviews)
Open Ratings Snapshot
Rating breakdown 3,045 reviews
5 Stars
2,621
4 Stars
305
3 Stars
70
2 Stars
30
1 Star
19
90%of customers recommend this product. 
(
245 out of 272
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Solid Build Quality
on September 2, 2025
Posted by: Scott
from Salt Lake City, Utah
Expertise:Expert
Verified Purchase:Yes
This device screams solid build quality at any angle you view it. It's extremely durable, feels comfortable, and is absolutely fun to play around with from having a Swiss army of apps all the way to simple watch based games. I highly recommend the Ultra, no matter the color.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic
on September 2, 2025
Posted by: Anonymous
from Woodville Texas
Verified Purchase:Yes
Awesome i discover something new every day with this watch.It's awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SWEET
on September 2, 2025
Posted by: Anonymous
from Jonesboro, GA
Expertise:Intermediate
Verified Purchase:Yes
I like it Very nice in appearance. Verry sturdy I'm very happy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch with lots of helpful apps
on September 2, 2025
Posted by: Ray C
Verified Purchase:Yes
After 2 weeks still enjoy the watch. Had some great commands from people who noticed the new watch. All features work as expected and battery life is 2+ days. Watch charges fast to 100%
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on September 2, 2025
Posted by: alhop
Verified Purchase:Yes
Excellent Watch Wears & Looks Nice Very Nice Watch Faces!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Watch Out
on September 1, 2025
Posted by: JusticeP
Expertise:Expert
I was stuck between getting the Watch 8 Classic and this one but I'm glad I picked this one. The best watch out! The titanium blue is an elite color too
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Broken band
on September 1, 2025
Posted by: Bohica
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Watch is awesome but the band (where the pin goes through to connect it) broke on day 2! As much as we pay for this gear, we shouldn't be dealing with a broken band.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 2, 2025
Greetings Bohica, Thank you for sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we make improvements on the durability and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Samsung watch bands are easily replaceable. All you need to do is make sure the new band is the correct width for your watch model. Once you have one that matches your style, you can swap them out in just a few quick steps to further customize your look. Take a look at, "How to change the band on your Samsung smart watch" to help resolve what you have described to be experiencing with your watch band. If you would like any further assistance afterward, do not hesitate to reach out to Samsung Support. Thanks for being a devoted Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to change the band on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003740/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Genuinely Obsessed
on September 1, 2025
Posted by: AdogdadAsh
[This review was collected as part of a promotion.] I’ve never been a watch person—let alone a smartwatch person, but the Samsung Galaxy Watch Ultra completely won me over:
• Health insights that matter. After some recent medical diagnoses, I needed to be more intentional about activity, diet, and sleep (but with ease of access). Paired with the Samsung Health app, the watch uses Galaxy AI to give me daily readiness scores and personalized analysis. It’s like having a coach on my wrist, helping me track progress and stay on top of my unique needs. It also has general helpful reminders, and awesome integration with other health apps.
• Unmatched customization - From watch faces to button functions to vibration patterns, I can fine-tune nearly every detail. It feels less like a gadget and more like my watch. Sometimes I like to be notified for every notification and other times, I don't and this watch makes making those changes easy.
• Powerful health monitoring. I especially appreciate the sleep tracking and blood oxygen monitoring. While it’s absolutely not a substitute for medical care, it helps me notice patterns and share better information with my doctor, which is invaluable.
• Style and comfort. Beyond the features, it’s simply comfortable and sleek. I get compliments on it all the time.
• Talk about battery life - 3 or 4 days on one charge and then it can recharge in roughly 1-2 hours.
For someone who never thought they’d wear a smartwatch, the Galaxy Watch Ultra has become one of my favorite everyday essentials.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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