Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,045 Reviews)
Rating breakdown 3,045 reviews
5 Stars
2,621
4 Stars
305
3 Stars
70
2 Stars
30
1 Star
19
90%of customers recommend this product.
(
245 out of
272)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Posted by: Joseph
from New York
Expertise:Intermediate
Verified Purchase:Yes
One of the best watches I've used the in the last 3 years .very accurate and that all what i need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Otis
Expertise:Intermediate
Verified Purchase:Yes
Coming from the watch5 pro the battery life is disappointing. That thing would last 4-5 days on a charge. Now I am getting 2 days at most. Had to buy new chargers to have one everywhere I go to make sure it doesn't die
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, September 11, 2025
Howdy Otis, Thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Patrick C
from Beaufort, SC
Expertise:Intermediate
Verified Purchase:Yes
The ultimate smart watch. However, I didnt give 5 stars since just a few weeks after wearing it the orange tick marks around the watch face started coming off. Now there are only 5 remaining. My 2024 Ultra never had this issue
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Manjeet Bainipal
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy Ultra Watch 2025 is a stunning blend of design, durability, and functionality. Its beautiful aesthetics paired with a strong titanium frame give it a premium feel while ensuring rugged durability. The software runs exceptionally well—smooth, efficient, and responsive—making the overall experience seamless. The build quality of the wrist bands is also impressive, offering both comfort and sturdiness, which makes wearing the watch a pleasure throughout the day.
After using it, I can confidently say the overall experience is excellent. The only drawback is Samsung’s limitation of certain features to its own Galaxy phones. If Samsung could unlock all features for every Android device—including Google Pixel and others—this would easily be the best smartwatch on the market without compromise.
After using it, I can confidently say the overall experience is excellent. The only drawback is Samsung’s limitation of certain features to its own Galaxy phones. If Samsung could unlock all features for every Android device—including Google Pixel and others—this would easily be the best smartwatch on the market without compromise.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Huyu
Verified Purchase:Yes
Good decision for me to purchase the ultra sumsung watch
I would recommend this to a friend!
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Just had a heart attack & I Love this watch and what it shows me about me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: No name
from Colorado
Verified Purchase:Yes
Not happy my watch stop working today, froze on me
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 8, 2025
Aloha No, Thank you for sharing your sentiments with us about your recent experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for updates. Uninstall the app if issues persist, but it may be necessary to reset the watch. Please take a moment to review, "Samsung smart watch app crashes, freezes, or doesn't respond" and "Samsung smart watch screen is slow, frozen, or not responding" to help resolve what you've described to be experiencing with your device. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch app crashes, freezes, or doesn't respond
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch app crashes, freezes, or doesn't respond
https://www.samsung.com/us/support/troubleshooting/TSG01003174/
Samsung smart watch screen is slow, frozen, or not responding
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 5 pro to watch ultra was a great upgrade
on September 6, 2025
Posted by: William
from Texas
Verified Purchase:Yes
Love the watch. I have the watch 5 pro golf edition and moved up to this. Battery life is similar, but I had vern worried about comfort. This watch is not uncomfortable at all. Im glad I purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US