Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Great smart watch.
on September 16, 2025
Posted by: Gage22
[This review was collected as part of a promotion.] Samsung hit another home run with this one. Its my second smart watch. Love it, you can wear it to dinner and it looks good, and it is also rugged enough to wear in the pool with friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on September 16, 2025
Posted by: Aleks
from Illinois
Expertise:Intermediate
It has a feature to track your swimming. Laps, time, everything. Well, that's misleading because having that feature makes you believe it's water proof. Not talking about deep diving, just regular swimming in a pool. Well, my bezel, stopped working, features started acting funny. This weekend, my watch overheated. I turned it off and now it will not turn back on. I love my watch but this is unacceptable.
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, September 17, 2025
Hello Aleks, Thank you for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. The Galaxy Watch Ultra is not waterproof, however, it is water-resistant. It has a 10ATM rating and an IP68 rating for resistance to dust and freshwater up to 1.5 meters for 30 minutes. We recommend using the Water lock mode on your Galaxy Watch to prevent accidental touches on your screen when your utilizing your device in the water. It will also prevent you from accidentally activating your watch with a wake-up gesture while you're swimming. Please feel free to check out the resources shared below. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch water resistance tips
https://www.samsung.com/us/support/answer/ANS10002903/
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Posted by: Gary N
Verified Purchase:Yes
Fix the sleep tracker. The Galaxy 7 didn't work and the Galaxy 8 Ultra is 100 percent more inaccurate. I may be switching my family phones and trackers to Apple. I have been told repeatedly that they are the most accurate sleep trackers.
Response from Samsung USBy R&R Team, September 17, 2025
Hi Gary, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. As we strive to make improvements on the performance and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing unreliable health and fitness tracking features on your Galaxy Watch Ultra, please ensure that your device and the Samsung Health app has the latest software updates, then check for proper fit and clean skin, also verify app permissions, and consider resetting the watch or adjusting its settings, such as disabling AOD. Inaccurate results can stem from factors like movement or poor connection. Feel free to check out the resources shared below to help resolve what you may be experiencing with your features. If you have any questions or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Use Samsung Health sleep monitoring on your Galaxy Watch
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life is really good worth it to buy
on September 16, 2025
Posted by: Naigel
[This review was collected as part of a promotion.] Samsung galaxy watch ultra is amazing accurate results for heart rate monitoring and other features perfect over all thats why i recommend it to my friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylish and with technology
on September 16, 2025
Posted by: Fernandodrigues
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is an absolute masterpiece. Its design is bold, premium, and built to handle anything from the gym to outdoor adventures. The build quality is stunning, with durability that gives you full confidence in any situation. But what truly makes it shine is the advanced health and fitness tracking: heart rate monitoring, body composition analysis, sleep coaching, and performance insights that feel like having a personal trainer on your wrist.
With Galaxy AI, the experience becomes even more powerful. It provides smart recommendations, personalized health insights, and seamless real-time assistance, turning the watch into more than just a fitness tracker it’s your intelligent lifestyle companion. The battery life is impressive, the screen is bright and crystal-clear, and the overall performance is lightning-fast. Whether it’s productivity, fitness, or style, the Galaxy Watch Ultra with Galaxy AI sets a new standard for what a smartwatch can be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Android Smartwatch for Outdoors
on September 16, 2025
Posted by: SamsungSpotter
[This review was collected as part of a promotion.] A fantastic watch, it looks big but is rather unobtrusive when sleeping (I sleep with the watch every night). It's Galaxy AI features are cool as well with the workout autodetect, the health insights, and sleep tracking.
If Samsung can put a rotating bezel and adopt the new silicone or sodium battery tech to make this a week before charging watch, it will beat all the other android watches out there.
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe C
from Utah
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Looks fantastic and works well. I love being able to change the watch band.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect sounds 👌
on September 16, 2025
Posted by: Exelent25buts
[This review was collected as part of a promotion.] It works good 👍 I'm happy with them I wait for the other version.
Value
5
Written by a customer while visiting Samsung US