Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
4 out of 5
4
Great but..
on September 18, 2025
Posted by: Rob19816
[This review was collected as part of a promotion.] Great but needs a better battery or the ability to throttle down to 1hz so just running a watch face doesnt kill battery. Also allow all apps to be closed, Samsung health and Google assistant drain battery AND I DON'T USE THOSE FEATURES.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great watch except...
on September 18, 2025
Posted by: Kaztricie1
[This review was collected as part of a promotion.] Love it, but I cannot get my watch to function independently from my phone. Even after texting with support thru can't get it to work. I guess I'll have to bring it to an in-person sit to get out fixed. Once that is done, I've achieved nirvana! Galaxy AI
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 19, 2025
Howdy Kaztricie1, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Samsung's range of smart watches includes both Bluetooth and LTE-compatible models, offering users a versatile wearable tech experience. The LTE models stand out by allowing users to receive calls and messages without needing to be tethered to a smartphone. However, activating the LTE service requires a plan from your mobile carrier like AT&T, T-Mobile, or Verizon, matching the one for your phone. Please take a moment to review, "Activate LTE service for your Samsung Galaxy Watch" to help resolve what you may be experiencing with your connectivity. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Activate LTE service for your Samsung Galaxy Watch
https://www.samsung.com/us/support/answer/ANS10003298/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy watch ultra review
on September 18, 2025
Posted by: Hanguswithus
[This review was collected as part of a promotion.] I Love the Galaxy Ultra's large screen and sharpness. Unfortunately there have been many a headache trying to pair the phone amd keeping it connected. It intermittently connects to the phone and. Any times, when I try to make. Call from the watch, it system emergency calls only. It is very stylish, I just wish some of the software bugs would get worked out. Fingers crossed....
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Has every feature
on September 17, 2025
Posted by: Thatpharmtech
[This review was collected as part of a promotion.] I love the watch, it has every feature I could ever use along with the great apps that come with it. Including GalaxyAI! Only problem is the battery life. It says its good for 2 or 3 days, but after 8 hours its dead. If this could be fixed, it would have gotten a 5 star rating but only way I'll give it up is if you pry it off my cold, dead body!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great size! And feel perfect on the wrist
on September 17, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the look, size, and feel of the watch. All the extra features are awesome. Being able to customize buttons and use the new Galaxy AI is the best!
10 out 10 would recommend 👌
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smart watch!
on September 17, 2025
Posted by: Bigglove35
[This review was collected as part of a promotion.] Samsung Galaxy watches just get better and better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch ever
on September 17, 2025
Posted by: Steven50031
[This review was collected as part of a promotion.] Best watch I've ever owned hands down. Does everything you could ask for and more. Galaxy AI is magical.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice but expensive
on September 17, 2025
Posted by: Eloy
Verified Purchase:Yes
Nice but expensive .................................
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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