Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
3 out of 5
3
It is very expensive for the performance it offers
on September 18, 2025
Posted by: Lester
from Miami FL
Expertise:Expert
Verified Purchase:Yes
The battery not good, after 7 hour you need charge.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 19, 2025
Hello Lester, Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us or if you would like any further assistance afterward, please let us know by contacting Samsung Support at your leisure. Thanks for choosing Samsung! - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Made keeping up with my health and easy priority.
on September 18, 2025
Posted by: BoyDilly1408
[This review was collected as part of a promotion.] The Galaxy Ultra functionality while being stylish is want you want in a smart watch! You have everything you need from your Apps to comfort all on your wrist
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch
on September 18, 2025
Posted by: Selmic
[This review was collected as part of a promotion.] The galaxy ai is out of this world. I'm so glad I got mines
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wath ultra is Nice!!
on September 18, 2025
Posted by: RRGM305
[This review was collected as part of a promotion.] I really like this watch, good features,, battery and functionality. Only problem I have is after updates sometimes I have to reset it cause it would not vibrate when receiving calls. But in overall is a great product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on September 18, 2025
Posted by: GalaxyWatchUltraUser
[This review was collected as part of a promotion.] I had an older Samsung smartwatch and it needed to be replaced. I prefer a smart watch that looks like and old school watch. Most companies do not offer anything like what I want, but Samsung does offer this one. It looks great, works great and has Galaxy AI available. Samsung is really proud of the Galaxy AI product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product, but..
on September 18, 2025
Posted by: Liljonnee
[This review was collected as part of a promotion.] I love the watch, Tracking my fitness, reminders that I make little notes of, and it allows me to be near my phone (to receive messages or calls) when I'm looking over the warehouse and I forgot it at my desk. Only down side I've noticed is the feature to charge my watch with my phone is no longer available. Comes in handy when I forget my charger or just need a quick charge till I get home. Besides that, wonderful product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Iwatch Killer
on September 18, 2025
Posted by: JTR1053
[This review was collected as part of a promotion.] This is an awesome watch with a bunch of useful features thatbI use daily and easy to use. The only gripe is the battery life. I love my music and it kills the battery life when Im on a 3-4hr workout, very disappointing indeed. I have to putnit on battery saver which puts all other useful apps and goodies to sleep. Just get a better battery. It also needs to lose some weight as well, it's a bit heavy on the wrist. But its an Iwatch killer, (I've owned all the Ultra Iwatch Models) it works almoat anywhere, no issues with dropped calls, screen, messages or apps and it looks amazing. Great job with this model but it needs improvements to be the ultimate in a smart sport watch w/cell service. Get to work Samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The features are phenomenal!!
on September 18, 2025
Posted by: FireDawgg5
[This review was collected as part of a promotion.] Love this watch more than my first smartwatch, better apps, better stability. Amazing battery life,with that said as long as battery saver option is on it extends battery life. Great watch, great price but to get quality you pay a little more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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