Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Galaxy Watch Ultra — Business & Work Review Rating
on September 19, 2025
Posted by: RoGo05
[This review was collected as part of a promotion.] Short verdict: A premium, work-ready smartwatch that blends executive styling with practical productivity tools — great for meeting triage, call handling, and travel. Ideal for Samsung/Android users; heavy GPS or continuous-tracking days will require more frequent charging.
Why it works for business:
Professional, durable design that fits boardrooms and fieldwork.
Fast, glanceable notifications with quick-reply and meeting controls.
Native call handling and reliable mic/speaker for short calls.
Useful calendar integration and one-tap meeting actions.
Durable for travel and site visits.
Limitations:
Battery drains faster under heavy GPS/continuous-sensor use — plan top-ups.
Some third-party enterprise apps are limited on-watch versus phone/desktop.
Best experience in Samsung/Android ecosystem.
Recommendation: Strong choice for executives and field leaders who need timely responsiveness without pulling out a phone — just build a simple charging routine for heavy-use days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectly fits what I'm looking for
on September 19, 2025
Posted by: Topheavyman
[This review was collected as part of a promotion.] Absolutely love this watch, I dont even use all of the features it has but with my large wrists it fits wonderfully and I love being able to control all of my samsung tech from it easily!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This park looks very good and awesome for people
on September 19, 2025
Posted by: Harvesttalent5964
[This review was collected as part of a promotion.] I'm a Galaxy AI is really good for your watch. It would help you with health stuff and a bunch of our stuff like text messages.
Making your own picture.
Making your own picture.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
BEAUTIFUL WATCH INSIDE AND OUT, BUT BATTERY DRAINS
on September 19, 2025
Posted by: Anonymous
from Kennesaw, GA
Expertise:Expert
Verified Purchase:Yes
I love my watch very much. In recent times, I lost interest in wearing it due to severe battery drain. I would need to charge it at least 4 to 5 times for the day. I have turned off everything that would cause the battery to run down, but that has not made any difference. I even had to turn on power saving mode and it still does not work. Furthermore, it takes forever to charge. I even called Samsung about it and sadly they did nothing. I am a die-hard samsung fanatic because I worked for samsung back in my country and right now it is such a disappointment. I am upset that I cannot get the best out of my watch ultra 2025 all because of this battery drain issue. Samsung does not even have updates for the watch which makes matters worse.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Expert
Verified Purchase:Yes
Good watch but has its issues the battery has a lot to be desired. To get more than a day out of it you have to practically cut off everything. Step counter without using GPS is totally off
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, September 22, 2025
Hey Scott, Thank you for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your thoughts as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out, "Inaccurate steps on your Samsung smart watch" to help resolve what you may be experiencing with your feature. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thanks for being a loyal Samsung customer. - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US
Posted by: Jim L
from Garden City, NY
Expertise:Intermediate
Verified Purchase:Yes
I traded in my Galaxy Watch 4 for the new 8 Ultra and I am quite impressed by the style and design. Battery time is pretty good as well. Definitely would recommend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this not too big but not too small
on September 19, 2025
Posted by: LoveIt
[This review was collected as part of a promotion.] Its perfect. I love the sleep status, steps, when I need to move around even down to the menstrual cycles. This watch has really helped me keep on track with some of the areas I lack in. And it's super stylish too I have small hands so I didnt want a huge watch but I also didnt want a small one this is perfect.
I love it. ❤️
I love it. ❤️
Value
5
Written by a customer while visiting Samsung US
Posted by: J mac
Expertise:Intermediate
Verified Purchase:Yes
Love the watch. Had a 4 classic and have a watch 7. Should of bought the ultra first. I prefer the look of the ultra over the 7 and the durability of a titanium case vs the aluminum. The battery life much better than the 7 and has more features like siren and red night display ihich is easier to see in the dark.
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US