Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
New to replace watch 6
on September 22, 2025
Posted by: Jupiter
[This review was collected as part of a promotion.] Love the watch very sturdy built. Sport band is comfortable and strong for all your workout needs. With Ai built in it is easy to find what you need and learn exactly how to work it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Health features
on September 22, 2025
Posted by: GalaxyFanatic
[This review was collected as part of a promotion.] This Ultra watch is a great little companion for any health connoisseur. I wear it to track my sleep habits and it let me know that I need to get checked for sleep apnea because my SPO2 levels drop significantly as well as records any snoring that happens. I was also alerted by the watch to the fact that i needed to see a cardiologist as I was experiencing runs of PVC's and PAC's that would be recorded using the ECG function. This gadget was an impulse buy and I don't regret it one bit.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the Better Smartwatch devices out there!
on September 22, 2025
Posted by: MrGadfly
[This review was collected as part of a promotion.] I've been attached at the hip (actually the wrist) to this thing ever since it came in, its such a uselful tool for tracking my exercises, especially as I start my weight loss journey towards a healthy weight. Ive used Galaxy AI in multiple scenarios too, from asking all kinds of questions, to operating my devices hands-free when I swim. If it weren't for the fitness tracking, I don't think I would have been able to stick to my fitness routine as well as I have. 11/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Die hard Samsung loyalist, who's being let down
on September 22, 2025
Posted by: DieHardSamsungFan
[This review was collected as part of a promotion.] The features are great, when they work. This watch is laggy, gets hot, doesn't always charge, has a gap between the body and the plate beneath the bezel, shuts off on its own, opens and closes apps on its own. I was really hoping for fixes from the first watch ultra, which was great. But same thing with my S25 Ultra. Extremely let down. Has so so so many problems, I'm a platinum rewards and VIP member, and Samsung is refusing to replace either device, or acknowledge a widespread problem. I own a multitude of Samsung products, and have been brand loyal to a fault for over 15 years, but I'm starting to rethink that position.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like this better than I thought i would
on September 22, 2025
Posted by: ShanTheMan
[This review was collected as part of a promotion.] I wanted a top of the line Samsung watch. When I first saw it, I thought it was huge! While it is a big watch, I have really small wrists and am a female, you dont notice after awhile and never gets in the way.
The battery has been really good for me. It charges quickly, the sound is good for phone calls, and alllllllll of the health related stuff it offers is fantastic.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I definitely love my watch
on September 22, 2025
Posted by: LoveAR
[This review was collected as part of a promotion.] I definitely love my watch since it can track my heartbeat, I love to use it to watch my steps, specially that I decide to go back to the gym definitely it's the most nice watch I ever had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor
on September 22, 2025
Posted by: gutsie
Battery life still suck's lucky to get 24 hours out of it. I will not buy again My Garmin with true GPS and even more features than this watch will last up to 12 days before needing a charge. Get your Act together Samsung!
Response from Samsung USBy R&R Team, September 23, 2025
Good day Gutsie, Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your honesty as we improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being an unwavering Samsung customer. - Debra

Samsung Support
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Samsung Community
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Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing watch
on September 22, 2025
Posted by: Esteban789
[This review was collected as part of a promotion.] Its bigger and better I was using a classic 6 i like how Gemini was integrated with the watch u can ask questions to Gemini it answers super fast the battery last 3 days I love that so much I dont have to charge my watch everyday
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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