Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
4 out of 5
4
Battery Could last longer
on September 25, 2025
Posted by: ALC1987
[This review was collected as part of a promotion.] One of my main issues with the watch is the minimal battery life. Otherwise a solid watch.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal
on September 25, 2025
Posted by: Enrique
from Miami, FL
Expertise:Beginner
Verified Purchase:Yes
Another marvel from Samsung.
I never thought a watch could do so many things at once. My first smartwatch, and I'm completely amazed. Presentation, design, quality, capabilities, features, and everything in this little object on my wrist. Impressive. It checks my pulse, counts my steps throughout the day, my exercises, the weather, messages, it can check my heart rate, and so much more. The time? Of course, that's what it's all about after all.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Truly a looker
on September 25, 2025
Posted by: Anonymous
Verified Purchase:Yes
Watch is awesome way better than my other galaxy one I had only down side is the band size I'm a bigger guy an the band is to small so I'm looking for an band that's my size 9.5 to 10
I would recommend this to a friend!
Response from Samsung USBy R&R Team, September 26, 2025
Good day KevinB, Thank you for finding the free time out of your busy day to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. We're pleased to hear that you've been enjoying your Galaxy Watch Ultra since unboxing your device. The Galaxy Watch Ultra offers the following compatible bands to add a more personalized feel to your device. Feel free to check out the Galaxy Watch Ultra Marine Band, Galaxy Watch Ultra Trail Band, and Galaxy Watch Ultra Peakform Band to see which band may be the best fit for your needs. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Watch Ultra Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&wearables_compatibility=Galaxy+Watch+Ultra&category_names=Smartwatche
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
All around watch
on September 25, 2025
Posted by: General71
[This review was collected as part of a promotion.] The glass is very breakable not to accurate on different time zones while traveling, a better app . Also the water resistant to be alot more for snorkeling. Plus battery life ..
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 26, 2025
Hey General71, Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra is a highly durable, featuring an aerospace-grade titanium body and sapphire crystal glass for excellent scratch resistance, along with a 10 ATM water-resistance rating (up to 100 meters), designed to withstand high-intensity activities and extreme environments. It also meets military standards for altitude and temperature, making it suitable for outdoor adventures. When your watch is connected to your phone, the date and time information is generated from the phone. If the date and time is incorrect, you can verify the Automatic date and time settings on the phone. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please feel free to reach out to Samsung Support. If you would like any further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung smart watch paired with phone displays the incorrect time
https://www.samsung.com/us/support/troubleshooting/TSG01003264/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Skippy watch 8 ultra
on September 25, 2025
Posted by: Skippy
from South Central KY
Expertise:Intermediate
Verified Purchase:Yes
Great watch. So much improved over the watch 3 I had. Love it, should have got this one earlier.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Smart Watch
on September 25, 2025
Posted by: Pdub007
[This review was collected as part of a promotion.] I couldn't be happier. Battery life is great, functionality is beyond my expectations, and a major upgrade from my prior watch. It's extremely responsive and fast. GPS is more accurate. I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of a kind
on September 25, 2025
Posted by: Dinkum
[This review was collected as part of a promotion.] The "galaxy ai" integration and having an LTE feature is cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on September 25, 2025
Posted by: Anonymous
from Fort Lauderdale
Expertise:Intermediate
Verified Purchase:Yes
I love everything about this watch and the features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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