Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Great product
on October 10, 2025
Posted by: Medicmoore11
[This review was collected as part of a promotion.] Just.got it still working on battery life but a great device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good watch but...
on October 10, 2025
Posted by: Hebrewcrna
[This review was collected as part of a promotion.] Great watch overall. I like the features and look of it, but...
The battery drains too fast! Last for a day and half at best.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 13, 2025
Aloha Hebrewcrna, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your feedback as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Please feel free to reach out to Samsung Support afterward if you would like additional assistance. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very capable little watch with lots of features!
on October 10, 2025
Posted by: Samsunglover1999
[This review was collected as part of a promotion.] I never owned a smart watch if any kind before buying a watch ultra 2025, I was honestly blown away by the features!
I was not expecting the speaker to be so loud as well I expected it to be subpar because it's in such a compact device but it makes phone calls and all other activities easy!
I truly enjoy my watch ultra and would highly recommend it to anyone looking to make life a little easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great health features
on October 10, 2025
Posted by: BLZVAE
[This review was collected as part of a promotion.] Nice how the watch keeps track of vitals and activity of the body. Want to see what is coming with the Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely In Love!!
on October 10, 2025
Posted by: DaddysBrat
[This review was collected as part of a promotion.] I love how this does so much to keep my day in check! I use this to get my reminders, keep tabs on my blood sugar, and even monitor my sleep patterns at night.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first smart watch
on October 10, 2025
Posted by: Justhafactz
[This review was collected as part of a promotion.] Well I love it so far! It's been about 2 months love the personalization and features! But short range when you leave your phone 20 yards away and it's not as loud on the telephone speaker but I rarely use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing!
on October 10, 2025
Posted by: MamaB1
[This review was collected as part of a promotion.] This watch is so much better than the last one I had which was the Galaxy watch4. The battery capacity is great! I went on vacation and forgot my charger and it lasted the whole week! I have used it for heart monitoring as well as sleep monitoring and seems pretty accurate. I wish they offered a smaller face because it is a little big but other than that I have no complaints. I have not messed with the AI capabilities yet. I'm still learning those features on my phone and watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the new features for advanced runningnning
on October 10, 2025
Posted by: Rick23
[This review was collected as part of a promotion.] This watch can basically do everything the S25 Ultra cellphone can.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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