Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,175 Reviews)
Open Ratings Snapshot
Rating breakdown 3,175 reviews
5 Stars
2,723
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
I love the snug fit of breathable watch band
on October 18, 2025
Posted by: Penney
[This review was collected as part of a promotion.] I use my watch ultra for when my phone not in reach
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery Sad
on October 18, 2025
Posted by: stargazer0413
Very disappointed. Charge lasts less than two days. My series 5 watch lasts two plus full days
Response from Samsung USBy R&R Team, October 20, 2025
Good day Stargazer0413, thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery life. If you would like further assistance afterward, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is the best.
on October 18, 2025
Posted by: Daniel R
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
It is amazing, very beautiful, it is big, its functions simplify life, the battery is amazing, it can last like a week.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic smart watch for active
on October 17, 2025
Posted by: Alex
Verified Purchase:Yes
Battery life has been great easily get about 3 days with AOD off and animations have smooth for the most part and love the durability of the watch for the gym
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Insufficient battery
on October 17, 2025
Posted by: vmakdag
from Los Angeles ca
Expertise:Intermediate
Verified Purchase:Yes
The battery’s capacity is insufficient for its intended functionality. I require a recharge every twelve hours, resulting in the inability to track my sleep patterns. Additionally, the integration of applications that can provide precise blood pressure readings would be beneficial.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 20, 2025
Howdy Vmakdag, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode and up to 60 hours of battery life without Power Saving mode. This is based on typical usage so results may vary. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the available time to learn about how you can increase your watch battery life. If you would like further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great tool but...
on October 17, 2025
Posted by: EZKO
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
A bit chunky and battery life is found wanting.
Other then that, great tool.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good purchase
on October 17, 2025
Posted by: Glep
Verified Purchase:Yes
Nice easy watch,glad i bought it.keep me alert fast
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch that out performs all others except..
on October 16, 2025
Posted by: Peakaboo
from California
Expertise:Expert
Verified Purchase:Yes
This watch does it all. I can view images, play videos, youtube via browser, music, calling, and control my smart home devices. I even consult Gemini on this watch. One thing that I'd hoped was a better battery llfe. Having 2 days battery life is not really what I want. The huawei watches have 1-2 weeks battery life. Why can't Samsung? Other than that, I'm very satified with the performance and capabiilities.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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