Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,175 Reviews)
Open Ratings Snapshot
Rating breakdown 3,175 reviews
5 Stars
2,723
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Titanium Power: Our Snap Review of the Galaxy Watc
on November 6, 2025
Posted by: Honorableboxer
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is Samsung's rugged flagship, built from titanium and sapphire glass to military standards for durability. Its standout feature is the massive battery, offering up to 100 hours in power-saving mode, paired with a blazing-bright 3,000-nit display and a new, faster 3nm processor.
​Designed for athletes and adventurers, it boasts dual-frequency GPS, 10ATM water resistance, and a customizable Quick Button for instant workout tracking. Galaxy AI enhances health monitoring, providing an "Energy Score" based on sleep and activity. While bulky for some wrists and lacking the classic rotating bezel, the Ultra delivers the most powerful and enduring Wear OS experience to date.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on November 6, 2025
Posted by: Jeff
from Nj
Verified Purchase:Yes
Nice solid watch. It does everything that I want and more
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch.
on November 6, 2025
Posted by: Jake not from statefarm
from United States
Expertise:Expert
Verified Purchase:Yes
It does a ton and has been extremely useful. I hate having to charge it every day or every other. My s3 lasted a week or so. Its the price we pay for innovation though. Definitely worth the upgrade.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Time is always the essence!!!
on November 6, 2025
Posted by: Darren
from San Antonio TX
Expertise:Intermediate
Verified Purchase:Yes
Watch is very durable looks are impeccable very stylish always receiving good compliments.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Mid
on November 5, 2025
Posted by: RMD77
from Palm Springs
Expertise:Intermediate
As usual, the legacy issues of the previous version of the watch remains. It still REFUSES to have the dial stay on for a minute. 5 seconds is the norm, no matter what you set it at. At times it goes wacky haywire and seems to sort itself out. lastly the dismal battery life. Awful. When responding Samsung, I am tired of your AI canned responses, so don't bother if that is what you will respond with.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, November 6, 2025
Hello there RMD77,
We're grateful for the time and effort you put into sharing your feedback with us about your experience using the Samsung Galaxy Watch Ultra. If you dial does not remain on, it may be due to your settings. The Always On Display (AOD) could be turned off. Please enable AOD in the watch's quick panel or the Galaxy Wearable app, ensure the watch is on your wrist (as the sensor needs to be in contact with skin), and disable features like Goodnight or Theater mode. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, reach out to Samsung Support. We're always happy to assist. Thanks for being a loyal Samsung customer.
- Debra (Not AI)

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch
on November 5, 2025
Posted by: Jason Shannon
from Riverview, Florida
Expertise:Expert
Verified Purchase:Yes
I've had numerous galaxy smartwatches but this ultra is by far the best I've ever had. Great response time and AI works amazingly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Display
on November 5, 2025
Posted by: Ultra
from Brooksville Florida
It is great I am still learning how to change my fa es
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect one
on November 5, 2025
Posted by: Rahul r
Expertise:Beginner
Verified Purchase:Yes
I really Happy with this product, It's nice, comfortable and looks good
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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