Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,175 Reviews)
Open Ratings Snapshot
Rating breakdown 3,175 reviews
5 Stars
2,723
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Great features
on November 10, 2025
Posted by: Gstein
[This review was collected as part of a promotion.] The Galaxy watch ultra has been a awesome watch. The battery life is good and the sound from the speaker is incredible.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great health tracking and most comfortable watch h
on November 10, 2025
Posted by: Rezup1
[This review was collected as part of a promotion.] I love how the watch tracks health and fitness. It has great battery life. The functionality is simple. The apps ate easy to configure. Most of all it is very comfortable. Great watch!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on November 10, 2025
Posted by: Bluehatmah
[This review was collected as part of a promotion.] Upgraded from my galaxy watch 1. Excited to see if it will last as long.
So glad galaxy ai features are minimized. I despise the vapid inclusion of ai in everything so it's good to have a device that doesn't cram it down my throat. Good ole Bixby does everything I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice watch. No smudge, easy to read. Love it.
on November 10, 2025
Posted by: Toxicsalt
[This review was collected as part of a promotion.] Excellent Performance and Design – Galaxy Watch Ultra
I wear the Galaxy Watch Ultra every day—only taking it off to charge. The Galaxy AI assistant is highly responsive and intuitive, making interactions effortless. The built-in speaker delivers clear, loud audio, and the display is bright and easy to read in any lighting condition. The fit is comfortable for all-day wear, and the variety of customizable watch faces allows for a fresh look whenever I choose. Overall, the Galaxy Watch Ultra combines performance, style, and functionality exceptionally well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Its an amazing smartwatch, love the style.
on November 10, 2025
Posted by: Love4galaxys
[This review was collected as part of a promotion.] Great watch and love the futures on it. I can make phone calls and also take pichures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great smartwatch both functionality and desi
on November 10, 2025
Posted by: DrHJ80
[This review was collected as part of a promotion.] Amazing smartwatch with full features functionality. LTE adds the ability to pair earbuds and listen to music without a phone. Display is stunningly bright and Tizen software is fast. Ability to get oxygen %, sleep apnea, Heart rate and heart ECG. 2 main issues I observed. Sometimes when running watch thinks it's off your wrist and locks which makes it inconvenient needing to unlock during workout. YouTube music specifically seems to crash quite often
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Kind of wish I didn't upgrade
on November 10, 2025
Posted by: Forgetfulfairy
[This review was collected as part of a promotion.] This watch is a little bulky. It also feels heavier on the wrist. It really struggles with the voice to text. When using voice to text you have to speak extremely slow and even then you have to go back in and correct words that you never even said. Not exactly excited about this watch however I already agreed to purchase it. I do like my previous Galaxy watch better. Considering switching back.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, November 11, 2025
Greetings Forgetfulfairy,
Thanks for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback allows us to continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Watch Ultra is not performing as expected, please restart your watch and your smartphone. Then, ensure that your watch is properly connected to your phone. If it does not resolve what you've described to be experiencing, please reach out to Samsung Support for further assistance with troubleshooting your device after reviewing the resources shared. Thanks for being a dedicated Samsung customer.
- Debra

Samsung Support
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Warranty Information
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Samsung Community
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Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Use Gemini on Samsung Galaxy as a virtual assistant
https://www.youtube.com/watch?v=nUV-rALLO9A
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing speaker and style
on November 10, 2025
Posted by: MandoFatal
[This review was collected as part of a promotion.] I love taking calls with my watch. The speaker is loud and clear. I use it for work outs and my steps. The stylish look and fancy design are a plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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