Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,175 Reviews)
Rating breakdown 3,175 reviews
5 Stars
2,723
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Spiffy new watch
on December 4, 2025
Posted by: DKarch
[This review was collected as part of a promotion.] I really haven't liked wearing a watch in the past, but my new Galaxy AI watch ultra is great. Much more convenient when walking around the office than carrying my phone around with me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tracker
on December 4, 2025
Posted by: Tedex10
[This review was collected as part of a promotion.] Use my watch to track my activities. Work as expected. Love the many feactures it offers...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Watch
on December 2, 2025
Posted by: Skydivevaper
[This review was collected as part of a promotion.] I just received my Galaxy Watch Ultra today in the mail. So far I am loving every min of having it on my wrist. It's so very sleek and nice looking. I love the fact that I don't have to have my phone with me, and knowing I can make calls, texts etc without the phone with me. I am still getting use to slot of the widgets and things like that but so far it's definitely a 5 star watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really up to date features
on December 2, 2025
Posted by: Ndez88
[This review was collected as part of a promotion.] For work, very useful and easy as well as efficient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most durable and smartest smartwatch
on December 1, 2025
Posted by: Whatshisface27
[This review was collected as part of a promotion.] Absolutely worth the upgrade from the previous big model of the 6 I believe I had. I sleep with it every night! Its not as uncomfortable as you'd think or have been Led to believe! I love it. No need for an upgrade past this right now. Its the best!
Value
5
Written by a customer while visiting Samsung US
Posted by: Patrick
Expertise:Expert
Verified Purchase:Yes
There is an ongoing issue with this watch and Samsung Galaxy Ultra 2024 as well as Galaxy Fold 7 devices where the notifications for the watch are all delayed anywhere from 15 minutes to a copule of hours where upon getting the notifications the watch buzzes with like5-10 messages all at one time but LATE. This issue has been reported online as a software issue as I have rebooted and reset both the watch as well as phones and still same results after a few hours of the restart.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, December 1, 2025
Hi there Patrick,
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. Please check that your watch is not in Do Not Disturb, power saving, or other restricted modes, and ensure it is connected to your phone to help resolve your delayed notifications. Also, verify app notifications are enabled in the Galaxy Wearable app, check that "show alerts even when phone is in use" is on, and consider restarting both devices. If you would like, you can also submit an error report to our engineers so that they can look further into what you have described. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance with troubleshooting your device. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for taking the opportunity to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we strive to improve the functionality and performance of our product line. Please check that your watch is not in Do Not Disturb, power saving, or other restricted modes, and ensure it is connected to your phone to help resolve your delayed notifications. Also, verify app notifications are enabled in the Galaxy Wearable app, check that "show alerts even when phone is in use" is on, and consider restarting both devices. If you would like, you can also submit an error report to our engineers so that they can look further into what you have described. Please feel free to reach out to Samsung Support if you have any questions for us or if you would like any further assistance with troubleshooting your device. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra Review—Built for Clumsy People
on November 30, 2025
Posted by: GYPSYMOON
[This review was collected as part of a promotion.] Galaxy Watch Ultra Review — Built for Clumsy People With Chaotic Lives (Hi, It’s Me)
Listen… I’m not out here crushing gym goals. The only time I break a sweat is at work or when I accidentally scare myself with my own reflection. But durability? Oh, that I need — because if something can be dropped, bumped, scraped, or yeeted across a room by accident, I will make it happen.
And the Galaxy Watch Ultra? This thing is basically shrugging at me like, “That all you got?” I’ve whacked it on doorframes, introduced it to the floor, and forgotten it was on my wrist while wrestling with my seatbelt. It still looks fresh like it just clocked in for its first day.
The screen is stupidly bright — like “I can see it in the sun without performing interpretive dance squints” bright. Battery life is great too. I’m not recharging it every five minutes like some needy Tamagotchi from 1999.
Notifications come through clean and fast, which is amazing because my phone is never where I left it. The watch is basically my wrist-based babysitter, tapping me like, “Hey, pay attention,” but in a polite, non-judgey way.
Honestly? I didn’t expect to actually love a smartwatch. But this one fits my life — which is roughly 70% chaos, 20% “oh no,” and 10% “did I just do that?” It keeps up, holds up, and never complains. If you need something tough enough for real life and classy enough to pretend you’ve got it together, this watch nails it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung has always been preferred over any other!
on November 30, 2025
Posted by: Kilik21
[This review was collected as part of a promotion.] This AI interaction is a lot easier and much faster. Will have a real conversation with you and answers with no prejudice
Value
4
Written by a customer while visiting Samsung US