Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,175 Reviews)
Rating breakdown 3,175 reviews
5 Stars
2,723
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Useful tool
on December 5, 2025
Posted by: Monster
[This review was collected as part of a promotion.] Samsung watch is a very useful tool and watch it great for hike hunting fishing knocking just all the way around great companie and tool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy Ultra is the best smart watch made
on December 5, 2025
Posted by: Texican
[This review was collected as part of a promotion.] My Galaxy watch ultra is the best smart watch on the market. It is feature rich, although It does not have Galaxy AI on it yet! Hopefully this will happen in a future update.
I use my watch not only to tell time but to track my steps and my sleep with the Samsung health app on my Galaxy S23 Ultra.
I use my watch not only to tell time but to track my steps and my sleep with the Samsung health app on my Galaxy S23 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch
on December 5, 2025
Posted by: DocMoPho
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is stylish and comfortable to wear. Loaded full of feature amd the battery lasts forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Was great originally but now is just disappointing
on December 5, 2025
Posted by: Gorideabike
from Colorado
Expertise:Intermediate
Originally I was very impressed with this watch and enjoyed it. When I first bought it 18 months ago the battery life was fantastic. I could go 11-15 hrs before needing to charge it, this was without running a ton of apps. If I was recording a ride or hike etc the battery was closer to a 9-10 hr life. HOWEVER! After a software update this summer the battery barely lasts 7hrs with minimal use and if I record something with a GPS app it's closer to a 4hr lifespan. I have owned a lot of Samsung electronics and appliances over the past years and this is by far the worst product of theirs I have bought or dealt with. Truly disappointed by the battery life. The cell network connection also became very erratic after the update. It will show connection but texts and calls are sporadic with what actually comes through or syncs.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, December 8, 2025
Hello Gorideabike,
Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing. If you would like any further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Also check out, "Manage notifications on your Samsung smart watch" to help resolve what you've described to be experiencing. If you would like any further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my Galaxy Watch Ultra!
on December 5, 2025
Posted by: SGoldenC
[This review was collected as part of a promotion.] I am finding my Galaxy Watch Ultra to be everything I expected and hoped for.
It is very versatile and is easy to use for step tracking, golf app scoring and stat management, texting...and so much more.
I feel like I'm only scratching the surface with all of the functionality it offers. GREAT WEARABLE!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool upgrade from 7 to Ultra
on December 5, 2025
Posted by: ScorelessEarth
[This review was collected as part of a promotion.] Love the Galaxy AI features that are accessible with me watch Ultra. Interchangeable bands allow me to keep my wrist looking fresh. Very reliable Smart watch. Def recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty amazing features
on December 5, 2025
Posted by: KarmaDharma406
[This review was collected as part of a promotion.] My galaxy watch is a very handy accessory I can check message, heart rate and make or text calls.
The Ai features I am still learning but I do love to use Google pay and other Google apps as well.
The Ai features I am still learning but I do love to use Google pay and other Google apps as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This awesome, glad upgrade it from watch6
on December 5, 2025
Posted by: Raj445
[This review was collected as part of a promotion.] It supports lot more apps and surprisingly comfortable wear throughout the fay
Value
5
Written by a customer while visiting Samsung US