Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,175 Reviews)
Open Ratings Snapshot
Rating breakdown 3,175 reviews
5 Stars
2,723
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
A great Christmas gift.
on December 27, 2025
Posted by: Crestal71
from Dover, DE
Expertise:Beginner
Verified Purchase:Yes
I had purchase the Galaxy Watch Ultra for my husband for Christmas. He loves it. I got the Titanium blue lite, because it is much better for his eyesight. He is enjoying learn all the features of the watch and it was one of the best gift's I could have purchased for him. Many thanks.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Game changer
on December 27, 2025
Posted by: Andrik
from Fort Wayne, IN
Expertise:Intermediate
Verified Purchase:Yes
Great batery life, perfect for sports and tracking your goals closely.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good monitoring
on December 26, 2025
Posted by: Raju Mutyala
Expertise:Expert
Verified Purchase:Yes
Good monitoring results for heart and workout. ................
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
We need manageable buttons
on December 26, 2025
Posted by: David
Expertise:Expert
Verified Purchase:Yes
When we buy a premium or Ultra watch, we expect it to be manageable and customizable. We the Ultra buyers are advanced users, we know how to use devices. And if you add new buttons, make them fjllt customizable. Also, two standard buttons are limited with their defaults. Thats a pity. Bring full button remapping asap.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, December 29, 2025
Hello David,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can easily customize your Galaxy Watch Ultra's orange Action Button in the Galaxy Wearable app under Watch settings > Buttons and gestures. You can quickly map single/double presses to features like specific Samsung Health workouts, flashlight, water lock, stopwatch, or even disable it, plus enable the Siren with a long press. Feel free to review the resources shared below to help acclimate to your new device and its features. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a treasured Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Watch - Stylish and Reliable
on December 26, 2025
Posted by: Nerya
Verified Purchase:Yes
The watch has a solid build quality with a clean, easy-to-read display and consistent time accuracy. The materials feel durable, and the strap sits comfortably on the wrist during extended wear. Overall, it performs as expected and meets the product specifications.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love It ❤️
on December 26, 2025
Posted by: Anonymous
from Augusta, GA
Expertise:Intermediate
Verified Purchase:Yes
I absolutely love my Galaxy Watch Ultra! Its everything I expected and more. Helps me with my gym workouts and was a perfect addition to my Samsung Galaxy bundle of products 💯
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on December 25, 2025
Posted by: Swallo
from Pittsburg CA
Expertise:Beginner
Verified Purchase:Yes
I am really in love with my watch, especially the color. I ah w to sell my OnePlus watch so I could get a new watch ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome sports watch
on December 25, 2025
Posted by: Sam Regmi6
from Boston
Expertise:Intermediate
Verified Purchase:Yes
I love hiking and with this watch my hiking in Maine and in Nepal has been in different level. Its almost accurate listing of heartbeat, elevation, maps and all the logistics of hiking made life so adventurous. Thanks all to this awesome watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Written by a customer while visiting Samsung US
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