Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,175 Reviews)
Rating breakdown 3,175 reviews
5 Stars
2,723
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Posted by: Mike
from Brookville IN
Verified Purchase:Yes
Great quality like all the function it has a little disappointed in the battery life,other than that it is a great watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: SLEE
Verified Purchase:Yes
I use this watch every day. It is well built and quality of materials are great. I use to measure my walking distances and running distances every day. I also use it for utility like a flash light, track back my location and etc. This is great watch. I will continue to purchase upgraded version of the Samsung Ultra watch in future! Thank you Samsung!
Written by a customer while visiting Samsung US
Posted by: FHER0920
Verified Purchase:Yes
I pretty much love what Samsung has done with their entire line of smart watches. Two to three hour battery life, at least to me I see a lot more value in that than the little fruit A... want to be smartwatch.
Written by a customer while visiting Samsung US
Posted by: Melissa Swift
from Valdosta Ga
Expertise:Expert
Verified Purchase:Yes
I freaking love this watch. I love the size,feel and color. It is accurate and effective. The only thing I wish is it would measure high blood pressure on its own. For the most part I give this watch a 10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Adnan
Expertise:Expert
Verified Purchase:Yes
Best watch ever made. Very fast and beautifully made.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Big E
from U.S Virgin Islands
Expertise:Intermediate
Verified Purchase:Yes
The battery is my main power point. Very good device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Geoman
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The watch was very easy to set up out of the box. It has a great screen and easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam E
Verified Purchase:Yes
It doesn't track the steps properly. Acts very lazy. Switches off very fast. Overall seems like it is really fat and can't function properly because of that. Watch 7 is much more agile.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, January 8, 2026
Good day Sam,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. Your Samsung smart watch automatically tracks the number of steps you've taken while wearing it. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Take a moment to review, "Inaccurate steps on your Samsung smart watch" to conduct a few simple troubleshooting steps that may help to resolve what you have been experiencing with your step count. If you would like further assistance after reviewing this resource or if you have any questions for us, feel free to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Written by a customer while visiting Samsung US