Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
High Tech Watch
on February 7, 2026
Posted by: David
from Shawnee, Kansas
Expertise:Intermediate
Verified Purchase:Yes
A great piece of technology from Samsung. Numerous features at the peak of available research
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on February 7, 2026
Posted by: Yarom
from Florida
Expertise:Expert
Verified Purchase:Yes
Purchased this to replace my old Galaxy Watch 3. The price was great for this substantial watch, which offers excellent features.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid well rounded smartwatch
on February 6, 2026
Posted by: Alex
Expertise:Intermediate
This is the first smartwatch I've owned and im overall happy with it. My sole purpose for buying this watch was to use it as a phone replacement so I don't have to bring my phone with me outside the house in 90% of conditions. I am a small but growing number of people who have just gotten tired of lugging around A phone with me everywhere I go and I find the smartwatch to have just the right amount of tools to get you by in the outside world without a phone. Health monitoring and exercise features are just a bonus.
Battery could be better. I find if you use the watch to its max meaning you send a few messages, make a few short calls, use the stopwatch/countdown timer, maybe use maps, listen to a few songs and start an workout you may be needing to charge the watch again by the end of the day. I often put the watch in battery saver and airplane mode if I know I dont need to communicate with anyone to save battery.
Personally things I would like to see change in future watch Ultra releases are I wish samsung would redesign the watch to make it look closer to one of the garmin watches. I have gotten a few complements on the look of the ultra currently but you cant beat garmins rugged look. I just think the garmins look sharper. I would also like the watch to be bigger. Closer to the 51mm mark. You would get more screen real-estate and have room for a bigger battery. But overall its a great watch.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome watch
on February 6, 2026
Posted by: Dave Nicholas
from Pittsburgh, PA
Expertise:Intermediate
Verified Purchase:Yes
This watch is terrific I love it and I am glad I chose to stick with Samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Galaxy Watch Ultra
on February 6, 2026
Posted by: Brittney Sparks
Expertise:Intermediate
Verified Purchase:Yes
I love my watch, it has helped me stay up to date on my sleepness, stress level which i like so much. I just dont be likeing the band as much, it leave lines around my wrist, so i unloose it some but then it kinda starts to shift and be even looser. But over all i will not change this watch for anything! Ka-pow
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No metal bracelet.
on February 3, 2026
Posted by: Kendo
First and foremost the watch and bracket have to be versatile. Nothing is more versatile than a watch with a quality matching metal bracelet. This watch does not appear to allow aftermarket, other bands.
Response from Samsung USBy R&R Team, February 4, 2026
Howdy Kendo,
Thank you for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to make improvements on our product line based on consumer feedback. For your convenience, I have included your compatible Galaxy Watch Ultra bands below. Feel free to check those out and let us know afterward if you'd like further assistance by contacting Samsung Support. We're here to listen and work toward a better experience for our customers. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Galaxy Watch Ultra Bands
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?accessories_type=Watch+Bands&category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ultra Titanium
on January 30, 2026
Posted by: Shahriar
from Yardley, PA
Expertise:Expert
Verified Purchase:Yes
I like the watch but the battery does not even last a full day. It is quite disappointing given the cost of this watch and the fact the the previous models held charge quite a bit longer
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 2, 2026
Hey Shahriar,
Thanks for your feedback about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Watch Ever
on January 29, 2026
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Excellent features, outstanding performance.
Graphics are superb.
Great for everything
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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