Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,172 Reviews)
Open Ratings Snapshot
Rating breakdown 3,172 reviews
5 Stars
2,720
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Great for loud volume on a watch
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Many people try to watch for other features like widgets and news and so forth specifically I wanted something I can make really clear calls on without having to worry about hearing the other person this watch succeeds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra Watch 2025 White
on September 7, 2026
Posted by: KillaCal
[This review was collected as part of a promotion.] Absolutely stunning watch, it meets my everyday needs, keeps track of all the health metrics I want and the fitness tracking is a great tool as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been a awesome watch and really useful
on September 7, 2026
Posted by: Bignbad06
[This review was collected as part of a promotion.] I use my watch for everything from working out and keeping up with weather and all overall a great watch for everything
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch!
on September 7, 2026
Posted by: HighCountry
[This review was collected as part of a promotion.] I wanted a new watch and after reviewing what was out there I chose the Ultra. Its been a great watch. Very durable. I am a flat bed truck driver. I throw straps and chains all day. Ive hit the watch with strap hooks a few times and no damage. Maybe ive just been lucky but its stood up to quite. Bit of abuse. Its great paid with my S24 ultra. The Samsung health app syncs automatically and keeps track of all my steps and exercises through out the day. The health app is probably the most important and useful thing my watch does for me.
I can pair it to my ear buds and continue to listen to music while away from my phone. And when I get back, it syncs right up.
The battery seems to last a god ling time. I normally can get two full days of heavy use out of it.
I like yhe way the bands attach to the watch. Much better then the normal style of spring bar and lug system. Much more secure and easier to remove and replace if you chose to do so.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
ILOVE THIS WATCH
on September 7, 2026
Posted by: ULTRA1
[This review was collected as part of a promotion.] I love this watch. It's the best Samsung Watch I've owned. I especially love the health, sleep, and fitness monitoring.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Product has awesome features
on September 7, 2026
Posted by: Jpavsfan
[This review was collected as part of a promotion.] Love how it is easy to connect to my phone. Enjoy the health function like step counter. Getting messages on the wat h is nice then I dont have to look at my phone
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First smart wearable!!!
on September 7, 2026
Posted by: Penguiknight
[This review was collected as part of a promotion.] I chose this watch because i wanted to get something i could use to crawl around attics with so when i get phone calls i can quickly answer them without having to try to pull my phone out of my pocket this made all of that easy and i can clearly talk and hear through the watch with no issues, along with a pretty loud speaker and a sizable display the functiona are completely well thought out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch is nice but software isn't great
on September 7, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] I chose the galaxy ultra because of the features offered but some dont work. I tried to get help but their people just said the defect was in a software update without actually listening to me. They told me it is working fine. Its not. I have lots of samsung products so I'm pretty disappointed.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 8, 2026
Hello there Unhappy,
Thanks for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Watch Ultra. Certain features on the Samsung Galaxy Watch Ultra will not work when specific device compatibility, power states, or connectivity conditions are unmet. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, we suggest reaching out to Samsung Support if you would like further assistance with troubleshooting your device. Thank you for being a steadfast Samsung customer.
- Debra

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Galaxy Watch Ultra
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Written by a customer while visiting Samsung US
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