Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Posted by: AZUL
Expertise:Intermediate
Verified Purchase:Yes
It's a product that's well worth it. I loved it. It has many features that most of me will use.
Written by a customer while visiting Samsung US
Customer Rating
1
Watch Ultra falling apart
on March 3, 2026
Posted by: Texas Cowboy
from Dallas, TX
Expertise:Expert
Watch Ultra falling apart! see pictures.
Watch fell apart, Samsung did not glue them properly for premium price.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 4, 2026
Hey there Texas Cowboy,
Thank you for taking the opportunity to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch Ultra. We can imagine how frustrating it may feel to have a device that may not have held up to expectations. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We recommend reaching out to Samsung Support at your earliest convenience to help resolve what you've described. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the opportunity to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Watch Ultra. We can imagine how frustrating it may feel to have a device that may not have held up to expectations. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We recommend reaching out to Samsung Support at your earliest convenience to help resolve what you've described. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Jeff
from Northern CA
Expertise:Intermediate
Verified Purchase:Yes
After lots of research on battery life I finally pulled the trigger. Not sorry. Its a good product if you go between battery saver and regular use you can get 3 days out of the battery easily.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: A2J4LIFER
from Florida
Expertise:Expert
Verified Purchase:Yes
Device is a grade beyond the normal by a a long shot compared to my classic 4 this thing reads everything monitors everything body health wise and is super accurate has helped me in my works in numerous ways even to the poj t where it tells you your body is over exhausted and worked out highly recommend to all the active enthusiasts who want something next gen above the rest **********
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SPUN1
Verified Purchase:Yes
LOVE THE BATTERY LIFE. I USE IT FOR RUNNING WORKS GREST WITHT HEAPP I HAVE. HAD NO PROBLEM SO FAR
Written by a customer while visiting Samsung US
Posted by: Javi
from Fort Myers
Expertise:Intermediate
Verified Purchase:Yes
I enjoy the interfaces and how many options and functions the watch have. Love the design. Size and color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Melvipoo
from Western NC
Expertise:Intermediate
Verified Purchase:Yes
I'm enjoying the watch so far. Its reasonably intuitive and easy to setup and use.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Ultra Watch
on February 23, 2026
Posted by: atlkid88
from Atlanta ga
Expertise:Intermediate
Very nice watch for heavy usage and good battery life
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US