Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Power in your wrist
on March 9, 2026
Posted by: GRAMOS
[This review was collected as part of a promotion.] The Ultra watch is truly remarkable, offering comprehensive functionality akin to a versatile timepiece. I particularly appreciate its prominent display and exceptional visibility, which is easily discernible to the naked eye.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power in your wrist
on March 9, 2026
Posted by: GRAMOS
[This review was collected as part of a promotion.] The Ultra watch is truly remarkable, offering comprehensive functionality akin to a versatile timepiece. I particularly appreciate its prominent display and exceptional visibility, which is easily discernible to the naked eye.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Power in your wrist
on March 9, 2026
Posted by: GRAMOS
[This review was collected as part of a promotion.] The Ultra watch is truly remarkable, offering comprehensive functionality akin to a versatile timepiece. I particularly appreciate its prominent display and exceptional visibility, which is easily discernible to the naked eye.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very nice 👍
on March 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Good to wear in ear light weight sounds great I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good watch
on March 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Very light weight and good to wear perfect I like it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy watch ever
on March 9, 2026
Posted by: Ricardo
[This review was collected as part of a promotion.] With Galaxy AI, this smartwatch has improved performance and faster interactions with the platform. Faster connection with my phone as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch engineering
on March 9, 2026
Posted by: William
from Tallahassee FL
Expertise:Intermediate
Verified Purchase:Yes
The watch is an outstanding piece of engineering truly outstanding
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Loved it, but...
on March 8, 2026
Posted by: Saii
Verified Purchase:Yes
I loved the watch, But I had to return it due to the fact that I hate that they removed the rotating bezel. I had to watch six classic for many years and coming to the watch Ultra I could only scroll the screen by rubbing my finger around the edges of the screen which never worked smoothly and just really annoyed me to the point I returned it.
I did however love that it gave so much more information than my other watch and seems to be more accurate.
Response from Samsung USBy R&R Team, March 9, 2026
Salutations Saii,
Thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we continue to improve the design and functionality of our product line. Although the Galaxy Watch Ultra does not feature a physical, mechanical rotating bezel, it utilizes a digital touch bezel that allows you to run a finger around the edge. To improve the smoothness of your digital bezel, please ensure that your software is updated, clean the screen, reduce screen protector thickness, and/or restart the device. If you have any questions for us or if you would like further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
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Warranty Information
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https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
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