Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Rugged and long lasting
on March 12, 2026
Posted by: TheBigFatPanda
[This review was collected as part of a promotion.] I work grocery retail and am constantly reaching my hand into tight areas and knocking my watch against random surfaces. There are no dents or dings in my watch after a full year of wearing it! There are some slight superficial wear signs on the anodized surface, but this little guy is TOUGH!
The battery life on my watch has not diminished at all. With every day usage/wearing, I can go 2 full days without recharging the watch. I love all the features on it, especially being able to set reminders on the fly with Galaxy AI without having to pull my phone out. That is a tremendously helpful feature.
All in all, this is best iteration of the 4 galaxy watches I have owned and am looking forward to the next ultra model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Not too bad!
on March 12, 2026
Posted by: Nash19
[This review was collected as part of a promotion.] I always try to get the titanium galaxy watch due to the lightweight design plus the extra battery power. The last two generations weren't very impressive and I was skeptical of this one because of the square face. However, I've become more accustomed to this one than expected and the Galaxy AI features are a plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has a good future
on March 12, 2026
Posted by: Stonewall
[This review was collected as part of a promotion.] I use the product for work, exercise and any occasion
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Close but Leaves Wanting
on March 12, 2026
Posted by: rpcob4you
[This review was collected as part of a promotion.] This is the 5th Samsung watch I've owned and probably my 4th favorite. The battery life is great with about 36 hours of heavy usage. The screen works well even when in the shower which was surprising. And the watch band size is proportional unlike the watch 5 pro. Now if only it could read blood pressure in the United States. This is a massive miss by Samsung.
What I don't like is the floor count is buggy, the ultra doesn't have a rotating bezel, the squircle design was definitely a choice, and the grouped notifications are annoying instead of helpful.
Value
3
Response from Samsung USBy R&R Team, March 13, 2026
Hey there Rpcob4you,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your constructive input as we improve our product line. Your Galaxy Watch Ultra automatically tracks the number of floors you've climbed while wearing the watch. However, there are several factors that can cause your floor count to seem inaccurate, such as your environment and the way you walk. The watch counts the height and steps, calculating over 9 feet, as one climb. This also applies to a walk or run up and down a steep path, which results in floor activity being recorded.
* Environmental and skin conditions may affect how well the number of floors you've climbed is recorded.
* The floors measured may not be accurate if foreign materials or water enter, or labels cover the pressure relief vent (atmospheric pressure sensor).
* If any debris or liquids (detergent, sweat, or raindrops) enter the pressure relief vent (atmospheric pressure sensor), clean the watch and thoroughly dry it, including the vent (sensor) with a clean cloth.
* Floors are not counted when there is no hand movement in the exercise. For example, floors climbed may not be recorded when carrying something in your hands because your hands are not moving.
* Walk naturally without looking at the watch. Do not walk with your shoulders, elbow and wrist raised. When you climb floors looking at the watch, the sensor will not properly detect the floors you've climbed. The watch does not count the floors you go down.
* Because of the differences in height between floors in some buildings or parks, the floor climb count may affect your floor count.
* You may experience a brief delay before the Floors app displays the latest floor climbed. There may also be a delay before the Goal pop-up window appears.
For your convenience, I have included a few resources below for your review. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Inaccurate floor count factors on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01111642/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your constructive input as we improve our product line. Your Galaxy Watch Ultra automatically tracks the number of floors you've climbed while wearing the watch. However, there are several factors that can cause your floor count to seem inaccurate, such as your environment and the way you walk. The watch counts the height and steps, calculating over 9 feet, as one climb. This also applies to a walk or run up and down a steep path, which results in floor activity being recorded.
* Environmental and skin conditions may affect how well the number of floors you've climbed is recorded.
* The floors measured may not be accurate if foreign materials or water enter, or labels cover the pressure relief vent (atmospheric pressure sensor).
* If any debris or liquids (detergent, sweat, or raindrops) enter the pressure relief vent (atmospheric pressure sensor), clean the watch and thoroughly dry it, including the vent (sensor) with a clean cloth.
* Floors are not counted when there is no hand movement in the exercise. For example, floors climbed may not be recorded when carrying something in your hands because your hands are not moving.
* Walk naturally without looking at the watch. Do not walk with your shoulders, elbow and wrist raised. When you climb floors looking at the watch, the sensor will not properly detect the floors you've climbed. The watch does not count the floors you go down.
* Because of the differences in height between floors in some buildings or parks, the floor climb count may affect your floor count.
* You may experience a brief delay before the Floors app displays the latest floor climbed. There may also be a delay before the Goal pop-up window appears.
For your convenience, I have included a few resources below for your review. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank for being an integral part of the Samsung community.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Inaccurate floor count factors on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01111642/
Written by a customer while visiting Samsung US
Customer Rating
5
The best smart watch!
on March 12, 2026
Posted by: Apcanela
[This review was collected as part of a promotion.] This is my daily watch, and I can't be happier! The Galaxy AI assists in saving you some time for sure. I do construction for a living and this is as strong as a rock. I have no fear of damaging this one because you know it is well built.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The customization continues to baffle me!
on March 12, 2026
Posted by: Clueless2258
[This review was collected as part of a promotion.] The s26 ultra is my first Samsung product. And I have to say, im blown away with all the customization this phone brings. Truly a wonderful product and continues to make day to day life easier. Galaxy AI is always there to correctmy mistakes and even offer other options that I may not of thought of. Being able to manage literally anything on this device makes everything so quick and seamless. I would give it more stars if I could!
Value
5
Written by a customer while visiting Samsung US
Posted by: Big Pauly
from Miami Florida
Expertise:Intermediate
Verified Purchase:Yes
I like many of features of this device for example the big dial that makes it easy to read messages on the watch. I also like how it connects to my other devices like my Samsung tablet with ease.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lydia
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Great watch, I can see everything without glasses. Great features, battery is great... my only complaint is the watch band. I don't like it as much as my old one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US