Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Watch highlights
on March 13, 2026
Posted by: Rocky123
[This review was collected as part of a promotion.] Battery life is excellent
Screen display excellent
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart watch on the market
on March 13, 2026
Posted by: Jeff5G
[This review was collected as part of a promotion.] I've owned several smart watches over the years, but none of them compete with the large size, durability, comfortability, style, and uber-functionality of the Samsung Ultra. The Galaxy AI features combined with voice recognition make it so easy to access every feature, set alarms, make calls, send texts, start exercises, and just make life easier! After all, that's the point of a good smart watch, right? 10/10 stars!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good watches
on March 13, 2026
Posted by: Ukraine08107
[This review was collected as part of a promotion.] Good watch and good battery life. However, it doesn’t work well with the Samsung wireless charging pad because the orange rubber band doesn’t bend well. So it is requiring me to use wired charger which is annoying, because I bought wireless Samsung duo charger.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice watch however....
on March 13, 2026
Posted by: Sheena
[This review was collected as part of a promotion.] This is a nice watch with great features however I get notifications when it wants I've tried resetting I've tried what info I have looked up to fix it and now I have to take to my phone company and see what I can do...
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 14, 2026
Hello Sheena,
Thank you for taking the time to reach out and share your feedback with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the functionality and performance of our product line. You can easily choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. Please feel free to check out, "Manage notifications on your Samsung smart watch" to help resolve what you have described to be experiencing with your notifications. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on March 13, 2026
Posted by: Awesomewatch
[This review was collected as part of a promotion.] I use my watch everyday for all health reasons I track my steps as well as heart rate I use it to switch my music to answer calls I just love all the features still have yet to figure what everything does but love it so much so far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast watch, long battery life
on March 13, 2026
Posted by: Bhyde926
[This review was collected as part of a promotion.] I use Galaxy AI every day for weather and random facts.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this watch it's awesome
on March 13, 2026
Posted by: Spokealoke
[This review was collected as part of a promotion.] The ultra 25 watch is great! The Ai feature are beyond the best that I have experienced. So glad that purchased this watch. Thank Samsung you did it again!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch does it all...and more!
on March 13, 2026
Posted by: Katesfire
[This review was collected as part of a promotion.] I love that this watch helps to streamline my life and productivity. It also is nice to utilize the number share feature meaning I can leave my phone behind and still get calls and text messages even miles away. Galaxy AI helps me keep on track and organized.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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