Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Excellent watch
on March 24, 2026
Posted by: PeruDaKing1
[This review was collected as part of a promotion.] My watch super awesome in working out. AI ON IT IS awesome too 😎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek compatible ergonomic
on March 24, 2026
Posted by: Lovetechbug
[This review was collected as part of a promotion.] Goes hand and hand with the Galaxy AI app companion. Avatars look amazing shout out Samsung. Love where this companies technology is going. Look forward to greater things to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch
on March 24, 2026
Posted by: PuertoRicanloco55
[This review was collected as part of a promotion.] I bought the watch thinking that it would be like regular electronic device but nope, I love this watch is everything that I been looking for, the best thing that keeps me in track every day since I tend to forget alot lately. Please keep up the good job on these watches best money ever spend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch Ever
on March 23, 2026
Posted by: Samfan
[This review was collected as part of a promotion.] Completely satisfied with the Ultra. I now have both the Ultra & Watch Classic 6. Learning how to leverage Galaxy AI with my Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome watch. Ai is amazing! I get clear audio.
on March 23, 2026
Posted by: Buckem21
[This review was collected as part of a promotion.] Awesome device. I dont want to take it off. Its very durable and fits great on my wrist. I even sleep with it. Notifications and calls are easy to navigate. Im just now learning Ai but, it's been helpful and has quick response. I wear watch to work in a warehouse. Even though job is loud I can still here my phone calls clearly. I just upgraded from the original Galaxy watch, but this watch has completely erased my phone. I love using it and feel naked without it. Thank you Samsung for a great product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
My 3rd Galaxy Watch
on March 23, 2026
Posted by: HardatWork
[This review was collected as part of a promotion.] Haven't had time to get the Galaxy AI working yet. I consistently have issues with the watch sensors. I thought the Watch 25 would have that corrected by now, but no! Purchased a Galaxy Watch Ultra 7 from Samsung. Worked great until a software update messed up the sensors. Sent in for repair twice to correct the issue. Watch was not repaired, then lost, and I had a hard time with getting a replacement. The replacement watch didn't work properly either. Seems to have an issue with the heart sensor and doesn't record properly and that messes up the sleep sense. My current Galaxy Watch 25 I purchased from Verizon. I thought for sure it would work properly. But NO! Same issues. I'll make sure to go through their lengthy process to get both repaired. GET THE WARRANTY!!
Value
3
Response from Samsung USBy R&R Team, March 24, 2026
Howdy HardatWork,
Thanks for taking the time out of your day to share your thoughts with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may be in need of. Please take a moment to review, "Monitor your heart rate on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messages
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Thanks for taking the time out of your day to share your thoughts with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may be in need of. Please take a moment to review, "Monitor your heart rate on your Samsung smart watch" to help resolve what you've described to be experiencing with your device. Let us know afterward if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messages
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Written by a customer while visiting Samsung US
Customer Rating
5
Get the added phone service and you won't regret i
on March 23, 2026
Posted by: Bixbaybee707
[This review was collected as part of a promotion.] This watch shows my everyday notifications as well as the time date weather my heath tracking such as HR, water drinking, and its very comfortable. You really dont realize how much this tool helps until you are utilizing it, galaxy ai is paired with my watch and phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra watch
on March 23, 2026
Posted by: Cassy82
[This review was collected as part of a promotion.] The watch is quite good in quality, only it is somewhat wide, I would like it to be thinner, but quality is excellent.
Value
5
Written by a customer while visiting Samsung US