Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
3
Nice features
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The esthetic of the watch is nice, has alot of features. But the downside is, it does freeze up, alot.. I have to shut it down at least 3x a month. But the battery does have a long life, so thats a plus!
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Howdy Rerejones,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to check out, "Samsung smart watch is frozen, slow, or not responding" to help resolve what you may be experiencing with your device. If you would like further assistance afterward, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch is frozen, slow, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. Please take a moment to check out, "Samsung smart watch is frozen, slow, or not responding" to help resolve what you may be experiencing with your device. If you would like further assistance afterward, please let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Samsung smart watch is frozen, slow, or not responding
https://www.samsung.com/us/support/troubleshoot/TSG10007149/
Written by a customer while visiting Samsung US
Customer Rating
5
I like this because of it's boldness.
on March 30, 2026
Posted by: Patches
[This review was collected as part of a promotion.] This watch keeps me on my toes. When ,I don't have my phone or it's on the charger my keeps going for up too three days. My watch let's me know my appointment time and dates. Keeps records on my eating, exercise, daily alarms for meds and many more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch ultra 7
on March 30, 2026
Posted by: Lzbjdv
[This review was collected as part of a promotion.] Battery life is about 1 & half days! Wish was longer! Great tool for exercise & health monitoring! Call & texting very easy with the larger size! Comfortable to wear! Planning on getting the new galaxy ultra 2 if it has 5g & satilite capabilities like they are talking which will greatly improve the communication ability & battery life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Upgrade of the Year”
on March 30, 2026
Posted by: Myultraexp
[This review was collected as part of a promotion.] Recently upgraded to the Samsung Galaxy Watch Ultra, and it has completely exceeded my expectations especially with the new AI features built in. This watch feels premium and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Ultra Capable watch
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the screen colors first and foremost. Super bright! Overall usage has been good, battery also holds up through the day. Only thing I wish it did better was charge faster like the new phones. Hardware is sturdy and feels like it should last a long time!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
oh so great, just one catch
on March 30, 2026
Posted by: BigWill
[This review was collected as part of a promotion.] Galaxy buds pro 3 are Samsung's best earbuds to date. They offer comprehensive noise cancellation, battery life & comfort. Of all the bugs and blunders other Samsung earbuds have had, these make up for it. The seamless connection to watch and phone, the addition of galaxy ai and battery life make these a worthwhile add to the collection. The only drawback is if you ever misplace or lose an earbud: of course the system will let you know there is an update, but you can't perform said update if a single bud is not present. Not perform on one at later date; not at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy watch
on March 30, 2026
Posted by: Mart025
[This review was collected as part of a promotion.] I got mine when it was first released and I loved the new features and look. Its reliable and it has better fitness features. The only thing that could be better is the battery life. I get about a day and a half of battery life before I have to charge again. Not a huge setback but definitely something to plan for
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch
on March 30, 2026
Posted by: Sychopath
[This review was collected as part of a promotion.] Does all of the things I need and holds a charge for a couple of days of heavy use.
Value
5
Written by a customer while visiting Samsung US