Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Nice
on April 2, 2026
Posted by: Phil
Verified Purchase:Yes
Very nice love everything about it i will buy again
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bought on a whim but LOVED IT 😍
on April 1, 2026
Posted by: Jerome
from Augusta GA
Expertise:Intermediate
Verified Purchase:Yes
I was not sure if I would like this watch. The main reason was the size. But i've gotten used to it and i love the way it works. Easy to use and I can control most apps on my phone with a single press.
I have not found a voice control feature, not sure if it has one, but this is the best watch i've owned.
Fitness features sync perfectly with my phone as well. I can take off the watch while working out with my phone in my pocket and but the watch back on and track my workout without any thing being skipped.
The voice to text and calls on the watch are clear with barely any background noise. Unless someone is yelling right next to me, my friends don't hear anything but me.
I have not tried the cell reception feature for the watch to have its' own phone number.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch ultra review after 1 year
on April 1, 2026
Posted by: Juscno
[This review was collected as part of a promotion.] The watch ultra is a great device. Daily worn in hands on work and mechanical opperations at home. Have hade absolutely no issues with the watch. The battery life blows competing brands out of the water. Much better function over others as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
First "smart watch"
on April 1, 2026
Posted by: Chadd
from San Diego, CA
Verified Purchase:Yes
In my experience it's not easy to navigate, a little too touch sensitive, bulky and the battery doesn't last more than 1 day. My Garmin battery would last for 10+ days.
I haven't tested the waterproffability yet but i found it it has a water seal function that sounds cool. Hopefully I'll enjoy it the more i use it but so far, not impressed.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 2, 2026
Hey Chadd,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than anticipated battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still awesome!
on April 1, 2026
Posted by: JayDee
from Raleigh, NC
Expertise:Expert
Verified Purchase:Yes
My second of these exact watches. I got a new phone & decided to get a new eatch too. Nothing wrong with the old one after 2 years. Gave it to my son.
I love all things Galaxy & dislike all things i!!!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really cool
on April 1, 2026
Posted by: Sweetpea87
[This review was collected as part of a promotion.] This watch is way better than my old watch however I love them both keeps track of steps does stress monitoring and all kinds of stuff that I didn't even know I needed this watch is battery also lasts for about 2 days which is pretty cool and that's with texts and all kinds of notifications and step counters and all kinds of stuff on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big, Beautiful, Zippy
on April 1, 2026
Posted by: bbcobb34
Expertise:Expert
Verified Purchase:Yes
I am enjoying my Watch Ultra. I upgraded from a 5 pro. The screen is large and vibrant. The touch controls are seamless. The extra ram is noticeable as it powers through whatever you ask. The AI features on this one are vastly improved likely aided by the new processor and memory. I am getting 2+ days typically on a charge which is one of the core reason I chose the Ultra.
My only complaint is it charges slow. Otherwise, I am love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
King of Ultra Smartwatches
on March 31, 2026
Posted by: SammyFan97
[This review was collected as part of a promotion.] A luxury designed feature packed watch that is your personal Galaxy AI companion on the go! Indispensable fitness tracking features that keep you up to date on your progress and overall health. Never miss your most important notifications from following your favorite sports teams to your friends, co-workers and family. Incredible two day battery life that allows you stay on the go without the worry of having to top off when your trying to meet your goals. Just a wonderful watch I'd be happy to recommend to anyone looking for the ultimate smartwatch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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