Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
My galaxy watch has been a great for me
on April 5, 2026
Posted by: M0MAK1M
[This review was collected as part of a promotion.] Great for me.
Works amazing
.................
Will upgrade when possible
Will upgrade when possible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You got to Jump on this Watch Band Wagon!
on April 5, 2026
Posted by: S26BandWagon
[This review was collected as part of a promotion.] This watch links me to my S26 phone and all its amazing AI capabilities! It is a powerful device in it's own right! The games are fun. The healthiest version of the Samsung watch yet! Jump on this Bandwagon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on April 5, 2026
Posted by: Luisg25
[This review was collected as part of a promotion.] Very functional and practical, I use it a lot in my work and it makes me communicate in a very easy way and I can continue to maintain my productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch needs some work still
on April 5, 2026
Posted by: MLRLVery1
[This review was collected as part of a promotion.] This watch overall is very nice. I think for this price this watch should have a rotating bezel. Also, the battery seems to last the same as my Galaxy 6 classic so I don't see a change there. The difficulty is in charging it almost all chargers charge it very slow. The Galaxy AI is good though helps me with my messages and pictures. Overall is a good watch but I got all the same features from my 6 classic so not sure why the high price increase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch
on April 5, 2026
Posted by: IceMike
[This review was collected as part of a promotion.] Put Developer Optians on this watch makes everything faster.
Value
5
Written by a customer while visiting Samsung US
Posted by: I wish i can return it
Expertise:Expert
Verified Purchase:Yes
It got to many scratches like crazy I just bought it so disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 6, 2026
Aloha,
Thanks for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your sentiments as we make every effort to improve the durability and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may be in need of. While the Galaxy Watch Ultra features durable titanium and sapphire crystal, it can still show scratches because daily hazards like rocks, metal, or sand can scuff the matte-painted metal or mar the coating on the screen. Intense use in rugged environments, rather than light wear, makes cosmetic wear on the coating more common. We recommend considering a clear protective case to cover the titanium bezel and adding a tempered glass protector to add an additional layer of defense. Please let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messages
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Introducing the Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003243/
Thanks for taking the time to share your thoughts with us regarding your experience using the Samsung Galaxy Watch Ultra. We appreciate your sentiments as we make every effort to improve the durability and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your eligible investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may be in need of. While the Galaxy Watch Ultra features durable titanium and sapphire crystal, it can still show scratches because daily hazards like rocks, metal, or sand can scuff the matte-painted metal or mar the coating on the screen. Intense use in rugged environments, rather than light wear, makes cosmetic wear on the coating more common. We recommend considering a clear protective case to cover the titanium bezel and adding a tempered glass protector to add an additional layer of defense. Please let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messages
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Introducing the Galaxy Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003243/
Written by a customer while visiting Samsung US
Customer Rating
5
Long Range
on April 4, 2026
Posted by: HAPPYSTUD
[This review was collected as part of a promotion.] This watch helps alleviate a y chance of me dropping my phone while in the horse and cow pasture. I can leave it in the house and be at my farm down the road. Thanks to Galaxy AI I have learned much more about the phone than I knew it was capable of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good for daily wear.
on April 4, 2026
Posted by: Jwatch
[This review was collected as part of a promotion.] Overall good watch. Battery will get you through the day but thats it, without shutting down all the features that make it a smart watch. Easy to accidentally press buttons. All together small issues. Happy with style and functionality.
Value
4
Written by a customer while visiting Samsung US