Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
Durable smartwatch with powerful health features
on April 7, 2026
Posted by: Hamadeen
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is a reliable and well-built smartwatch that fits easily into everyday life. I use it for tracking workouts, monitoring health, and staying connected throughout the day, and it performs consistently well in all areas.
The design feels durable and premium, making it suitable for both workouts and daily wear. It’s comfortable to wear for long periods, including during exercise and sleep tracking.
Health and fitness tracking features are a major highlight. It provides accurate data for workouts, heart rate, and overall activity, which helps me stay on track with my goals. The insights are easy to understand and useful for improving daily habits.
Galaxy AI adds an extra layer of convenience by helping organize information and making interactions more efficient. Notifications, reminders, and quick responses all work smoothly, keeping everything accessible without needing to check my phone constantly.
Battery life is dependable and lasts through full days of use without issues. The display is bright and easy to read in different lighting conditions, which is helpful when outdoors.
Overall, the Galaxy Watch Ultra combines durability, useful health tracking, and smart features into a strong all-around smartwatch that works well for both fitness and everyday use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Watch Ultra
on April 7, 2026
Posted by: KAM1
from Easley, South Carolina
Expertise:Intermediate
Verified Purchase:Yes
This watch is amazing, fantastic battery life and it's performance exceeds my expectations. It's the best watch ever made!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
modern style
on April 6, 2026
Posted by: helo123
[This review was collected as part of a promotion.] I recently switched to Samsung and I’m seriously impressed. The build quality feels premium, the display is incredibly vibrant, and the performance is smooth even with heavy multitasking. Battery life easily gets me through a full day, and the camera takes sharp, detailed photos in both daylight and low light.
What I like most is how intuitive everything is — from customization options to seamless connectivity with other devices. It’s fast, reliable, and looks great. Definitely exceeded my expectations and I’d recommend it to anyone looking for a powerful
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gracias
on April 6, 2026
Posted by: Pjrosado
from Florida
Expertise:Expert
Verified Purchase:Yes
The watch is good, but the descriptions say that the glass is anti-grated and my watch, the glass was scratched and the Google app for help, does not want to work for me, but the rest is fine, thank you.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
battery life not so good
on April 6, 2026
Posted by: Joel
from Lancaster CA
Expertise:Intermediate
Verified Purchase:Yes
battery does not last too long and need to charge every day to keep it 100% even do I reduced settings to safe battery life
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 7, 2026
Salutations Joel,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not sure what yet.
on April 6, 2026
Posted by: Skullfit
[This review was collected as part of a promotion.] The watch looks great so im trying to get one for myself.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best watch
on April 5, 2026
Posted by: Kevin
from Nairobi, Kenya
Expertise:Expert
I like to watch the watch is so it's so good to build a watch like this it is like being in the phone I like to watch so much I feel to kiss it
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Elite Health Tracking with Major Software Caveats
on April 5, 2026
Posted by: LCARSspecialist
[This review was collected as part of a promotion.] ​I’ve used smartwatches for health tracking since 2020, but the Galaxy Watch Ultra (2025) is a major hardware evolution. The biometric accuracy, heart rate tracking, and deep sleep analysis are exceptional. I particularly value the integration with my third-party smart scale; it creates a vital baseline for body mass that my doctor finds useful during our visits.
​The fitness capabilities are also a highlight. The automatic exercise detection is remarkably precise, and the new Multisport features—especially for complex routines like triathlons—provide the best data I’ve seen on a wearable. The battery life is equally impressive and far exceeds previous models, which I am very pleased with. The snoring detection is another standout feature, providing objective data that I intend to review with my ENT specialist. I also love the customization; my faceplate keeps vitals front-and-center, with quick-access tiles just a swipe away.
​However, I am extremely frustrated with the software rollout. Despite the "Ultra" branding, essential heart-health features like Blood Pressure monitoring and Irregular Heart Rhythm Notifications (IHRN) for Afib have still not reached my device as of April 2026. It is disappointing to pay for a flagship and be forced to wait for features used in advertising. Additionally, the Sleep Apnea detection is limited to an on-demand, two-night measurement period. I would much prefer a "set and forget" toggle for continuous background monitoring. While the hardw
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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