Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8 out of 5
4.8
(3,174 Reviews)
Open Ratings Snapshot
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product. 
(
329 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5 out of 5
5
I am on the tail end of this ultra watch release
on April 13, 2026
Posted by: CaptKaaaveman
[This review was collected as part of a promotion.] This watch is still holding its on against fierce rival. Intuitive, gorgeous, durable. Just an amazing answer beautiful piece of tech for us to be to exist in a digital/analog world simultaneously. Excellent watch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not a fruity watch
on April 13, 2026
Posted by: SaltyMike
[This review was collected as part of a promotion.] Love that my Samsung Galaxy Watch Ultra let's me multi-task, run multiple applications and view those applications side by side. The new AI features allow me to use multiple input methods, swipe, voice, and text when necessary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice but nothing new
on April 13, 2026
Posted by: MichaelAvon
[This review was collected as part of a promotion.] I don't really think it's a bad thing, I just expected more since I was coming from a watch 4 to this device not nope, they're pretty similar
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch can do so much. I love it!
on April 13, 2026
Posted by: Justjoe
[This review was collected as part of a promotion.] I love my Galaxy Watch Ultra it can do so much plus the battery lasts me about 2 days. The Galaxy AI is super helpful at work when I have to ask a question about problems Im working on it's so intuitive and I don't know what I would do without it now. This is by far my favorite watch I've ever owned and I've had many.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE the features of this product
on April 13, 2026
Posted by: LoveFridaySamsung
[This review was collected as part of a promotion.] I decided to get the watch simply because of the samsung ecosystem...having the fold 7 and buds. The main reason is the health benefits of the device simply at a glance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looking forward to learning more featurs.
on April 13, 2026
Posted by: AHernandez
[This review was collected as part of a promotion.] Words can't explain what I'm learning and my health.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best watch
on April 13, 2026
Posted by: Eusoj3
[This review was collected as part of a promotion.] I loved the design of the Galaxy Watch 2025; it is the perfect size, the battery life is excellent, and the strap is super comfortable on the wrist.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery doesn't last near as long
on April 13, 2026
Posted by: Erikkdadriver
[This review was collected as part of a promotion.] Battery doesn't last near as long as it was advertised but love everything else love galaxy A.I. but it's hard to give it a better review when u have to charge it everything 12 hours with always on setting off and everything off
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 14, 2026
Greetings Erikkdadriver,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We value your candor as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Watch Ultra battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than expected battery life, please take a moment to check out "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you have any questions or if you would like any further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
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