Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
Amazing features
on April 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I love my galaxy watch I have it as a standalone in case I forget my phone i can call and text without any issues I use it track my health and have it connected to Samsung galaxy s25 ultra. I use galaxy AI when im searching for anything on the internet through the watch its like having a phone on your wrist and being able to take screen shots and being able mange apps on my phone I love this watch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So comfortable
on April 13, 2026
Posted by: Ultra25watch
[This review was collected as part of a promotion.] This watch does it all makes calls has my cards contacts and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Coaching for sleep and running wow
on April 13, 2026
Posted by: BrownBear
[This review was collected as part of a promotion.] I love the fact that AI can help with the coaching for both sleep and running. I would hope that in the future that I could take a photo of a meal and allow AI to compute health health outcomes or at least calories and carbs
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Greetings BrownBear,
Thank you for taking the opportunity to reach out and share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your candor is valued as we continue to make improvements on our product line to best align with the needs of our customers. With the Galaxy Watch Ultra, you can take a photo of a meal using your connected phone and have Galaxy AI analyze it to log calories and macronutrients (including carbs) within the Samsung Health app, or more specifically, the integrated Samsung Food app. Check out, "Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Thank you for taking the opportunity to reach out and share your sentiments with us about your experience using the Samsung Galaxy Watch Ultra. Your candor is valued as we continue to make improvements on our product line to best align with the needs of our customers. With the Galaxy Watch Ultra, you can take a photo of a meal using your connected phone and have Galaxy AI analyze it to log calories and macronutrients (including carbs) within the Samsung Health app, or more specifically, the integrated Samsung Food app. Check out, "Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra" to learn more about utilizing your features. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Customer Rating
5
The best android watch
on April 13, 2026
Posted by: Foldforlife
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is easily the best upgrade I’ve experienced since my Z Fold 2. It’s thinner, faster, and packed with impressive AI features that make everyday use feel seamless. The design alone is a game-changer—I don’t see myself ever going back to a traditional phone after this. Samsung continues to push the boundaries, and I’m genuinely excited to see where foldable technology goes next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch, minor issues with power
on April 13, 2026
Posted by: MrForeTwenty
[This review was collected as part of a promotion.] I love my watch and the features like Galaxy AI. I have two issues with it:
1. No charger in the box. I'm still looking for a travel charger. I found one online for my desk, but I've tried QI chargers unsuccessfully and it's frustrating.
2. It will occasionally shut itself down. Not sure why. But it's not as inconvenient as the lack of a charger.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Its actually the 7
on April 13, 2026
Posted by: TekeshiCovax
[This review was collected as part of a promotion.] Its good for health and keeping off your phone all day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lifesaver!
on April 13, 2026
Posted by: SuzieQBiz
[This review was collected as part of a promotion.] I purchased this watch for my husband. He's had a lot of health issues over the years and a couple of things he is hoping to get under control are his stress levels and his blood pressure. This watch has been a Godsend. It lets him know when his stress his high and reminds him to take a breath. Sometimes we just don't realize it when we constantly live in high stress and need that reminder to stop and decompress. He also has a difficult time remembering to get his blood pressure readings and this watch, although not exact but close enough to remind him he may need to take a blood pressure pill to lower his blood pressure. He's also found it useful when using the Samsung Galaxy AI to set reminders, respond to texts and to keep track of the other health monitors in the app. It also helps that this watch is so durable and water resistant because he does not pay attention to what he does to any devices until it's demolished. This watch can take a beating and the battery lasts a while before needing a charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best looking
on April 13, 2026
Posted by: Ult18handy
[This review was collected as part of a promotion.] Not only does it have great features but, I absolutely love the design. It's very durable and robust looking. My favorite part is probably being able to control my music right at my wrist.
Value
5
Written by a customer while visiting Samsung US