Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Average customer rating
4.8
(3,174 Reviews)
Rating breakdown 3,174 reviews
5 Stars
2,722
4 Stars
320
3 Stars
76
2 Stars
34
1 Star
22
90%of customers recommend this product.
(
329 out of
366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Silver - (2025)
Customer Rating
5
A good watch an amazing device
on April 23, 2026
Posted by: MoDoK99
[This review was collected as part of a promotion.] The 2025 watch ultra is a great device that allows me to leave my phone at home while I am out participating in any active event. I can recive calls texts respond to or create new messages if and when you need to. I also love that I can not only use my earbuds with it for YouTube music but YouTube music has a native app for the watch that allows you to download songs directly to your watch app again you can leave you phone safe at home during that run or workout and still bring your jams with you. It's also worth noting that galaxy AI makes searching and note taking or setting reminders a breeze to do again from just your watch. I cannot suggest this Device enough.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rugged, Reliable, and Built for Performance
on April 22, 2026
Posted by: FieldOperator
[This review was collected as part of a promotion.] The Galaxy Watch Ultra 2025 has been an excellent addition to my daily routine, especially balancing work, fitness, and a busy schedule. It is extremely durable and feels built for real-world use, whether I am training, working long shifts, or just going through everyday activities.
The health and fitness tracking features are very accurate and helpful. I use it regularly to monitor heart rate, workouts, and overall activity levels. It has become a key part of how I stay consistent with my fitness goals. The battery life is also impressive and lasts long enough to handle extended days without constant charging.
One of the standout features is the integration of Galaxy AI. It helps streamline notifications, track patterns, and improve overall usability in a way that feels natural and efficient. It adds a layer of smart functionality that makes the watch more than just a fitness device.
The display is bright and easy to read in all conditions, and the interface is smooth and responsive. Whether I am checking messages, tracking workouts, or navigating through apps, everything works seamlessly.
Overall, the Galaxy Watch Ultra 2025 is a rugged, reliable, and high-performance smartwatch that delivers in every category. I would highly recommend it to anyone looking for a durable and feature-packed wearable. Galaxy AI
The health and fitness tracking features are very accurate and helpful. I use it regularly to monitor heart rate, workouts, and overall activity levels. It has become a key part of how I stay consistent with my fitness goals. The battery life is also impressive and lasts long enough to handle extended days without constant charging.
One of the standout features is the integration of Galaxy AI. It helps streamline notifications, track patterns, and improve overall usability in a way that feels natural and efficient. It adds a layer of smart functionality that makes the watch more than just a fitness device.
The display is bright and easy to read in all conditions, and the interface is smooth and responsive. Whether I am checking messages, tracking workouts, or navigating through apps, everything works seamlessly.
Overall, the Galaxy Watch Ultra 2025 is a rugged, reliable, and high-performance smartwatch that delivers in every category. I would highly recommend it to anyone looking for a durable and feature-packed wearable. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Posted by: Cristian Escobar
from Boston
Expertise:Expert
Verified Purchase:Yes
Amazing, the best watch of the year. Really good too
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Runners best friend
on April 22, 2026
Posted by: Loobie
[This review was collected as part of a promotion.] The watch is solid from the battery life to the ease of use and talk to text. I recently started running and having that with me as my guide to keep my distance, HR and more really is a great asset to keep me on track.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rando
Verified Purchase:Yes
Overall, I'm enjoying the watch. It does feel a little more plastic than I thought it would.
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite watch to date
on April 20, 2026
Posted by: Bme1980
[This review was collected as part of a promotion.] This watch is amazing, and it links the galaxy a I also I can swim with it.I've been in hot spring pools with it.I stick it and mud all the time.It's the best watch i've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Durability not good
on April 20, 2026
Posted by: Mikep
Do not take it swimming. Watch can't take any water or it will void your warranty.
Response from Samsung USBy R&R Team, April 21, 2026
Hello Mikep,
Thanks for taking the time to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Even though your Galaxy Watch Ultra is water resistant, please remember that it's not indestructible. Make sure you follow these tips carefully to prevent any potential damage:
> Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
> Do not expose the watch to water at high pressure levels.
> After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
> If the watch is dropped or receives a hard impact, the water resistance may be lessened.
> Avoid excessive, sudden temperature changes and high velocity activities. Falls and shocks may weaken the structural integrity of the watch.
> The Galaxy Watch Ultra is resistant to water with 10 ATM and IP68 ratings, as well as resistant to dust with an IP68 rating. The Watch Ultra can be submerged in water up to 100 meters. This watch has been certified for use in the ocean but should be rinsed in fresh water after and dried thoroughly.
We would be more than happy to assist your further with what you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Thanks for taking the time to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that covers unlimited drops, spills, and mechanical breakdowns through Theft and Loss Coverage. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Even though your Galaxy Watch Ultra is water resistant, please remember that it's not indestructible. Make sure you follow these tips carefully to prevent any potential damage:
> Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
> Do not expose the watch to water at high pressure levels.
> After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
> If the watch is dropped or receives a hard impact, the water resistance may be lessened.
> Avoid excessive, sudden temperature changes and high velocity activities. Falls and shocks may weaken the structural integrity of the watch.
> The Galaxy Watch Ultra is resistant to water with 10 ATM and IP68 ratings, as well as resistant to dust with an IP68 rating. The Watch Ultra can be submerged in water up to 100 meters. This watch has been certified for use in the ocean but should be rinsed in fresh water after and dried thoroughly.
We would be more than happy to assist your further with what you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Written by a customer while visiting Samsung US
Customer Rating
4
Great Upgrade
on April 20, 2026
Posted by: Gaberob15
[This review was collected as part of a promotion.] Im not big on using Ai but besides that I think the health tracking and the overall battery life is a huge improvement over past models.
Value
4
Written by a customer while visiting Samsung US