Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Sheri
from New Jersey
Expertise:Beginner
Verified Purchase:Yes
I received my Galaxy S24 Ultra and I love it. I needed an upgrade from my Samsung galaxy S8 phone. I love the ease and options this phone offers. I would recommend this phone to anyone looking for an upgrade and wants to stay with an android phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Jose
from Virginia
Expertise:Expert
Verified Purchase:Yes
The screen in this phone is prone to smudges because of the coating it has. I've had it for less than 2 weeks and it has visible smudges from the coating.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, September 26, 2024
It's great to hear from you, Jose. Our customer's feedback is invaluable to us. We noticed that you reached out concerning the Galaxy S24 Ultra. The S24 Ultra is designed to meet the demands of today's tech-savvy users. With its new, sturdy titanium frame and the ultra-strong Gorilla Glass Victus 2 screen, the Galaxy S24 Ultra offers not only durability but also a sleek and modern design. The Galaxy S24 Ultra is built to keep up with your busy lifestyle. Whether you're a professional on the go or a multitasking enthusiast, this phone is up to the challenge. Its powerful processor and advanced features ensure that you can stay productive and connected throughout the day. We all use our phones, tablets, and smartwatches every day, and sometimes we may not realize exactly how often we're touching the display, especially when we're checking messages, browsing the internet, or using apps. Make sure you’re getting the best experience from your Galaxy device by keeping it clean and sanitary. Taking care of your device is simple, and we have the basic rundown provided in the link attached. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Reach out to us at Samsung Support so that we can look into what may be causing this. We look forward to hearing from you! - Kelvin
https://www.samsung.com/us/support/answer/ANS00086342/
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https://www.samsung.com/us/support/answer/ANS00086342/
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Written by a customer while visiting Samsung US
Posted by: Rakesh
from San Jose, CA
Expertise:Intermediate
Verified Purchase:Yes
I am happy with the S24 Ultra! I upgraded from the S22 Ultra with great discounts, and it was worth the price.
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Susan
from St. Cloud, MN
Expertise:Intermediate
Verified Purchase:Yes
The Samsung S24 Plus impresses with its sleek design, vivid display, and powerful performance. The 6.7-inch AMOLED screen is stunning for watching content and smooth scrolling. Its camera system captures sharp, detailed photos, especially in good lighting.
Overall, it's a premium device that delivers on both style and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Drew
from Spencer, Ohio
Expertise:Intermediate
Verified Purchase:Yes
Got the phone super fast & had no issues getting it set up/ transferring my data. The price was also better than what I could get in the store. The earbuds took a while to get, but I did get them earlier than projected.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from enid, ok
Expertise:Intermediate
Verified Purchase:Yes
love the phone, the camera is really good, i do have some issue with the phone where i have to turn it off to get it to work like it should. i had this problem with a S21 i had and it got to where it would turn off and on by its self, i had to put it down as it stopped working altogether, went to a S22 and didn't have that problem, now i have this S24 and its doing like the S21 did and thinking of sending it back as i don't want it to do like the S21 did.
I would recommend this to a friend!
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, September 25, 2024
Thank you for your honest feedback, Glen. We always appreciate hearing from our loyal customers and gaining your insights. We noticed that you reached out to share your feedback on the Galaxy S24 Ultra. Enjoy seamless app transitions and high-quality content with our fast processor, Snapdragon 8 Gen 3 for Galaxy. If your Galaxy phone or tablet is acting up, freezing, or you simply want to start fresh, you may need to restart it occasionally. Restarting your device will also clear any minor issues that may arise. Fortunately, there are several ways to restart your device, such as using the Volume and Power buttons or asking Bixby to do it for you. If this persists, we may need more information to assist you further. Please contact Samsung Support so that we can provide further assistance if necessary. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
No comfortable at all with the unblocked version
on September 13, 2024
Posted by: Samsung users
from Alaska
Expertise:Intermediate
Verified Purchase:Yes
Unblock version doesn't work with 5G, samsung users
No, I would not recommend this to a friend.
Performance
2
Design
5
Response from Samsung USBy R&R Team, September 25, 2024
We appreciate you taking the time to share your thoughts on the Galaxy S24 Ultra. The Galaxy 5G devices provide advanced connectivity for effortless multitasking, high-definition video chatting, and seamless connections to your tablet, earbuds, and even your fridge and range. With the Galaxy S24 Ultra, finding answers is easier than ever with its new Live Translate and Circle to Search features, keeping the world at your fingertips with Google. We see that you reached out about concerns over not being able to connect to 5G. To enable 5G coverage on your phone, first go to the Settings app> tap connections> mobile networks> Turn on allow 5G service. Your device should now be configured to use for 5G networks. If you require any further assistance with this or anything else, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
"I'm really enjoying my new Galaxy S24 Ultra. It's a powerhouse of a phone, and the features are fantastic. The camera takes stunning photos, the battery life is impressive, and the overall performance is top-notch. Highly recommend it so far!"
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US