Good phone with excellent camera, but I'll never give a 5-star review to any of these exorbitantly priced devices. Every other piece of electronic equipment had gotten lower in price. Why not phones?
Data transfer from the previous phone is a hassle.
I would recommend this to a friend!
Features
4
Design
4
Value
4
Response from Samsung USBy R&R Team, September 23, 2024
Thank you for sharing your feedback with us, Tej. We appreciate hearing from our customers and value your honest reviews. We noticed that you inquired about the Galaxy S24 Ultra. When getting a new phone or tablet, one inconvenience is having to manually transfer all your important data. Not to worry, Smart Switch makes it easy to transfer contacts, photos, messages, and other files. You can also create a backup for your old files using your Windows PC or Mac, and then transfer or sync your data to your new Galaxy phone or tablet. To use Smart Switch, you need to have a compatible device. Please refer to this guide to check if your devices meet the requirements. You can find detailed instructions on how to do this by following the link attached. If you have any further concerns or questions, feel free to reach out to us at Samsung Support, and we'll be more than happy to assist you. -Kelvin smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Phone heats up without being used or on charge and randomly restarts only 2 months old
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
It's great to hear from you, Sean. Your feedback is greatly invaluable to us! We see that you reached out to share your feedback on the Galaxy S24 Ultra. One of the key enhancements we've made is nearly doubling the size of the Galaxy S24 Ultra's Vapor Chamber. This upgrade has been implemented to significantly improve heat dissipation, ensuring that the device remains cool even during intensive usage. As a result, you can expect a smoother graphics experience, allowing you to fully enjoy the exceptional performance of the Galaxy S24 Ultra as it was intended. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide provided in the link attached to help keep your devices at their normal operating temperature. If this continues to be your experience, please reach out to us at Samsung Support. https://www.samsung.com/us/support/answer/ANS10002887/ smsng.us/Samsung- Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus