Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Milah
Verified Purchase:Yes
I'm really enjoying this phone. I love the stylus it's so easy to use and when I need to take notes it's very handy.
Written by a customer while visiting Samsung US
Posted by: Usman
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Hi Samsung team. So my concern using this phone is fingerprint Sensor needs a lot of work and Brightness need attention. Weight is heavy, and Samsung should consider Ultra mini Series. It will be a big hit in the market. Camera need to be improvised as well. Rest it's a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone, but falls short on the important th
on September 24, 2024
Posted by: Kaitlinh
from Eagle Mountain, Utah
Verified Purchase:Yes
It's such a good, solid, well performing phone. It's just so bulky and oddly shaped. Also, the photos are not what I was hoping for. I don't want to have to mess with a bunch of settings to get a good picture that isn't blurry. I'm choosing to return it, but hope that samsung can make another amazing phone that is easier to hold, and has a camera as good as the pixel pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Alsx
Verified Purchase:Yes
Excellent phone. The battery life is exceptional even with heavy use, charging speed is reasonably quick, screen big and beautiful. Upgrading from an S23 Ultra, I'm not sure there's much difference. I do prefer the flatter screen.
I would recommend this to a friend!
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MichaelB
from Utah
Expertise:Intermediate
Verified Purchase:Yes
This is an upgrade from a Galaxy A-53, which in turn was an upgrade from a Pixel 6 Pro. I thought that the Pixel would be an upgrade from a Galaxy Note-9, but I was dead wrong. Besides not having a stylus, the "native" Android experience was not even close to what I was hoping it would be. I'm not excusing Samsung's bloatware or the app store hijacking apps that were installed by Google's Play Store (Zoom, Vudu/Fandango, etc.). However, the overall experience puts even the A53 above the Pixel. (I got the A53 because it was all I could afford at the time after I decided I had suffered the Pixel long enough.) The only thing I miss about the Pixel is the camera array: it's better than the A53, and the the phone doesn't wiggle when sitting on a flat surface. To be fair, though, my S24 Ultra doesn't wiggle either, but only because it's safely enclosed in an OtterBox. (Honestly, I do not understand why most phone manufacturers put their cameras in the corners and have the lenses protrude so much: it's like they're begging for the cameras to be the first things to break. I would really like to see a larger battery, which would mean longer uses between charges, as well as a built-in means of reducing the size of the camera bumps.)
Let's be clear, the Ultra is a heavy-weight brick. It's not for small or even medium hands, nor is it for long sessions of games or doom-scrolling -- I'm talking the weight. It's heavy. The battery holds up extremely well.
In summary, the S24 Ultra is exactly what I was expecting from a new top-model Samsung phone. I may dabble with other brands in the future, but I'm definitely going to study up on them first. (And the Pixel will never again be an option. Not the phone, watch, ear-buds, or anything else bearing that name.)
Let's be clear, the Ultra is a heavy-weight brick. It's not for small or even medium hands, nor is it for long sessions of games or doom-scrolling -- I'm talking the weight. It's heavy. The battery holds up extremely well.
In summary, the S24 Ultra is exactly what I was expecting from a new top-model Samsung phone. I may dabble with other brands in the future, but I'm definitely going to study up on them first. (And the Pixel will never again be an option. Not the phone, watch, ear-buds, or anything else bearing that name.)
On a side-note: I also have a Galaxy watch. It pairs with both the A53 and S24 very well, and I've been quite happy with it... but that's a different review.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on September 24, 2024
Posted by: LUV2SHOP
I bought this a week ago and it's great for ordering any food especially them good ones
Written by a customer while visiting Samsung US
Posted by: Michael
from Minnesota
Expertise:Expert
Verified Purchase:Yes
It's a nice phone. Samsung Customer Care is absolutely terrible. Also, zoom features are WAY BETTER with s23 Ultra. I should have gotten that or waited for the s25. Theyre putting way too much faith into "galaxy AI." Images are blurry at 30x and 100x. 5x and 10x photos are better. I use this for concerts and im not close to the middle. I want better quality ZOOM.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R Team, September 27, 2024
We appreciate you taking the time to reach out to us, Michael. We love hearing from our awesome customers like you. We see that you reached out to share your thoughts on the Galaxy S24 Ultra. This S24 Ultra comes with a Quad Tele camera system that can capture insanely clear, high-res zoomed-in photos. With a 50MP camera sporting 5x optical zoom, you can now experience jaw-dropping Nightography effects even at 5x zoom in low light. And that's not all the new ProVisual engine takes your photography game to the next level with features like high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit. The new editing features on select Galaxy phones and tablets will transform your favorite photos into masterpieces! Thanks to Galaxy AI, you can use features like Generative edit and Edit suggestions to move objects within your photos and automatically receive enhancement recommendations. You can also use the Galaxy Enhance-X app to take things further with more editing options that include blur removal and brightness adjustment. Check out the link for tips to help transform your camera experience. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10000934/
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Written by a customer while visiting Samsung US
Posted by: joey
from Washington state
Expertise:Intermediate
Verified Purchase:Yes
Great phone, but still lags out bad sometimes with google maps. Idk if its the phone, or if google maps is just bad. but camera is fantastic for photos and videos. pen is useful for taking quick notes, and battery life is pretty good, though I did think it would be a little bit better. overall for the price I got it, worth it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US