Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,796 Reviews)
Open Ratings Snapshot
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4 out of 5
4
A good phone. Not much upgrade from s23U.
on September 28, 2024
Posted by: Anonymous
Verified Purchase:Yes
A good phone. Not much upgrade from s23U. So lack some exciting factor....
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best smartphone I've ever used.
on September 28, 2024
Posted by: Heath
from Georgia
Expertise:Expert
Verified Purchase:Yes
The Samsung S24 Ultra is an exceptional device, delivering top-tier performance with its powerful processor and stunning AMOLED display. The 200MP camera captures incredibly detailed photos, even in low light, and the zoom capabilities are truly unmatched. Battery life is impressive, easily lasting a full day of heavy use. Its sleek design and premium build quality feel great in hand, while the One UI interface is smooth and intuitive. The S Pen integration adds productivity and creativity options, making this phone versatile for work or play. Overall, it's a perfect blend of power, innovation, and style.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S24 Ultra BAD Camera
on September 27, 2024
Posted by: Biki
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Picture enhancement sucks and ruined my 10 years of Samsung experience
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamSeptember 30, 2024
Hi Biki. We appreciate your honest feedback on the Galaxy S24 Ultra. The S24 Ultra features an innovative camera system, being the first Galaxy smartphone to have the cutting-edge Quad Tele system. This technology allows users to capture clearer and crisper photos within the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can now obtain more detailed photos and videos thanks to the advanced AI Zoom solution based on the new ProVisual engine. The ProVisual engine enhances zoom functionality and elevates the overall photography experience, significantly upgrading high-resolution photos, Nightography, and Super HDR photos. The innovative Quad Tele system, coupled with the powerful ProVisual engine, sets a new standard for smartphone photography, providing users with unprecedented levels of clarity, detail, and versatility. We look forward to hearing your thoughts on this exciting new feature and to enhancing your experience with our products. The new editing features on select Galaxy phones and tablets will transform your favorite photos into masterpieces. With Galaxy AI, you can use features like Generative edit and Edit suggestions to move objects within your photos and automatically receive enhancement recommendations. You can also use the Galaxy Enhance-X app to take things further with more editing options, including blur removal and brightness adjustment. Check out the link attached for options to help enhance your overall camera experience. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10000934/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Hone
on September 27, 2024
Posted by: Tetah
from Central Arkansas
Expertise:Expert
Verified Purchase:Yes
This website is very easy to navigate. The Ultra S24 is a great phone so far.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal Phone
on September 27, 2024
Posted by: Mike
from NJ
Expertise:Expert
Verified Purchase:Yes
This is the best Samsung phone there is. Nothing can come close to it,its fast responsive and beyond great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android Samsung has ever built!
on September 27, 2024
Posted by: Vish
from California
Expertise:Expert
Verified Purchase:Yes
I've always loved Samsung and this time it's not different. S24 ultra changes the game! There isn't a feature that leaves you saying "I wish my phone did this"
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone I ever used, but be aware of OLED
on September 27, 2024
Posted by: CLiu
from Seattle
Expertise:Expert
Verified Purchase:Yes
This phone is perfect in terms of usage, you can even customize setting using app, and it never lag for 2 days of usage. But, this screen is pwm OLED with LTPO, so you want to try a demo one for around 30mins at some store before purchase, if your eyes don't complain, this will be your perfect phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Fingerprint scanner motion error
on September 27, 2024
Posted by: Anonymous
from Los Angeles California
Expertise:Expert
Verified Purchase:Yes
I would of given it 5 stars however for some reason my phone keeps acting like I'm trying to use my fingerprint to unlock my phone when it's in my pocket; making me put my password most of the time when i take my phone out and actually want to unlock it with my fingerprint and use it. Other than that I love my new samsung galaxy phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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