Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: 2cBillB
Verified Purchase:Yes
I upgraded from the s21 ultra and could not be happier with my experience. The best phone money can buy ATM. You'll not be disappointed.
Written by a customer while visiting Samsung US
Posted by: Kenny
from Chicago
Expertise:Expert
Verified Purchase:Yes
Samsung galaxy has always been great . The new 24 ultra did not disappoint. Great phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PQs1
Expertise:Beginner
Verified Purchase:Yes
Good phone, i just start review the phone every day. Thanks
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best products from samsung by f
on October 3, 2024
Posted by: Richard
from Rhode Island
Verified Purchase:Yes
Everything looks great. The battery lasts very long. The picture quality is fantastic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mohan K
from Seattle
Verified Purchase:Yes
Phone performance is good. AI features are also good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Valentino
Expertise:Expert
Verified Purchase:Yes
Amazing phone. Definitely recommend to friends and family. Samsung devices always the best.
Written by a customer while visiting Samsung US
Posted by: mo farh
Verified Purchase:Yes
Not waterproof It shuts down constantly This is just a lie
Features
1
Performance
1
Response from Samsung USBy R&R Team, October 3, 2024
Thank you for sharing your experience with us, Mo. We strive to provide our customers with the best possible experience with our devices and services. We noticed that you reached out about the Galaxy S24 Ultra. The S24 Ultra has an IP68 water resistance rating, which means it has been tested and can withstand submersion in up to 1.5 meters of freshwater for up to 30 minutes. After exposure to water, it's important to rinse off any residue and dry the device. However, it's not recommended for beach or pool use. Additionally, please be aware that the water and dust resistance of the S Pen is not permanent and may diminish over time due to normal wear and tear. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Samsung Support so that we can gather more information and look into what steps need to be taken to get this resolved. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Udena
from VA
Expertise:Intermediate
Verified Purchase:Yes
Camera is not good. Quality of rear facing camera photos are not good.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US