Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
the best phone of 2024
on October 11, 2024
Posted by: Husaam
Expertise:Expert
Samsung galaxy s24 ultra stunning display,fast performance,great camera.try it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kevin
from Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Could be placebo effect but seems to operate better than my s22 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Device of My Life
on October 11, 2024
Posted by: Leonard2929
[This review was collected as part of a promotion.] Since I was little I dreamed of having the best device with me, so I could play take pictures and not fight and say that it quickly downloads, it is very slow, my family is low-income and we did not have the possibility to buy a cell phone is in range, but with my effort and dedication in life I achieved what I so longed for and now I have the best cell phone of my life and I would never change it for another, thank you very much Samsung for giving us joys in life.
Value
5
Written by a customer while visiting Samsung US
Posted by: JJ 2024
Verified Purchase:Yes
Not even a week old and it freezes. Click on the apps and nothing happens.
Response from Samsung USBy R&R Team, October 11, 2024
We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra, JJ. Your feedback is invaluable to us. The S24 Ultra is equipped with the new Snapdragon 8 Gen 3 for Galaxy. Graphics render in real-time with ray tracing for hyper-realistic shadows and reflections. We've nearly doubled the size of the Vapor Chamber to improve heat dissipation for a smooth graphics experience. When your Galaxy phone or tablet freezes or crashes, it can be nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link provided below for detailed instructions on how to troubleshoot this. If this persists, please reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
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https://www.samsung.com/us/support/troubleshoot/TSG10001440/
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Written by a customer while visiting Samsung US
Customer Rating
5
Best camera and featured phone
on October 11, 2024
Posted by: Sanjys
[This review was collected as part of a promotion.] S24 has great and best camera phone available today. Galaxy AI is also charry on the top. One click enhancement and potrait mode feature i always use. Also there are many advanced features. The battery also lasts 2 days for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Phone Ever!
on October 11, 2024
Posted by: GALAXYAI2024USER
[This review was collected as part of a promotion.] Hey, listen! The Samsung Galaxy AI is, hands down, the best phone I've ever had.
I use it for everything, from personal stuff to work-related tasks, and it's made me so much more organized. The interface is super easy to use, and it's got all the features I need to get things done quickly and professionally.
I've tried other phones before, but the Galaxy AI is definitely the one for me. I can't imagine going back to anything else.
I'm a permanent GALAXYAI USER for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but too big
on October 11, 2024
Posted by: Cven112
[This review was collected as part of a promotion.] The phone itself is great! Pictures. Zoom, sound all great..But just too big. Phone cases that actually help and make sense!!! (holding with 1 hand, standing up alone)..it's rarely any.. while holding the phone with 1 hand, regardless of the case..I seem to use my pinky to hold the bottom and middle finger in the ring of case to hold it properly, and now I'm starting to see signs of what I could only say is (bunion/corn/ callas ) from consistently holding it the only position that seems to work...pen..useless..I should have gotten the smaller phone..but that's on me.. Galaxy AI is a super plus..appreciate this program although sometime in the future I believe we won't be able to tell what's real and what's not.. but keep striving..
I've been with android/Samsung since day 1 literally!! Will never ever go to those other guys!!! 🍎🙅♀️🙅♀️🙅♀️🙅♀️🙅♀️
I've been with android/Samsung since day 1 literally!! Will never ever go to those other guys!!! 🍎🙅♀️🙅♀️🙅♀️🙅♀️🙅♀️
Value
3
Response from Samsung USBy R&R Team, October 12, 2024
Hey Cven112. Thanks for sharing your thoughts on the Galaxy S24 Ultra! It’s great to know you’re enjoying the camera, zoom, and sound. We noted your concerns about the size of this device. Samsung does offer a variety of cases designed for the Galaxy S24 Ultra that may be a better fit for you. These are designed for better one-handed use and also provide standing capability, which might help with your concerns. AI Circle to Search automatically provides information about objects, images, or text from any app. Instead of performing a manual search, touch and hold the Home button to enable the search, then simply circle the displayed content using your finger or S Pen, and you’ll see additional details. You can also select text or images to learn more and explore. We appreciate your feedback, and as a long-time Samsung user, your insights are valuable in helping us continue to improve. We’re grateful to hear you’re committed to Samsung, and we’ll keep striving to enhance the experience for loyal users like you! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on October 11, 2024
Posted by: Leon10leo
[This review was collected as part of a promotion.] I use my galaxy s24 Ultra for gaming it has great performance and great battery backup wile gaming and also heat management is great too.
Value
5
Written by a customer while visiting Samsung US