Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,796 Reviews)
Open Ratings Snapshot
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
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Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
1 out of 5
1
Should have kept my old phone.
on October 13, 2024
Posted by: Scotty G
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
Complicated and not compatible with older apps. It seems to control things at a level I don't like. My older phone, I could close apps even delete many. The notifications will drive you nuts on the new one, good luck turning some of them off, it is not offered as an option.
There is a lot running in the background all the time that you have to work hard to find and shut down or else your battery won't last the day.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R TeamOctober 16, 2024
Thanks for reaching out to share your honest feedback with us, Scotty. Your feedback is greatly appreciated as we continue to make improvements all around. We noticed your review is about the Galaxy S24 Ultra. You’ll also be able to enjoy your shows, games, and more on larger screens, with the Galaxy S24 Ultra boasting a 6.8 inch display, the Galaxy S24+ with its 6.7 inch display, and a 6.2 inch display on the Galaxy S24. The Galaxy S24 Ultra's screen is less reflective compared to the Galaxy S23 Ultra's, making it more comfortable for you to use, even in direct sunlight! If an app is not compatible with your device, we recommend reaching out to the application developer for additional information. As far as your notifications. Managing your phone's notifications helps you stay focused without unnecessary interruptions. You can tailor notification settings to your preferences, including sound, vibration, and display options. Check out the link attached for detailed instructions on how to disable notifications on your device. Ig you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002521/ (Notifications)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Access to the world
on October 13, 2024
Posted by: NarsLhen
[This review was collected as part of a promotion.] The galaxy AI helped me big time on my daily activities. I use my phone to browse, play games and watch movie with ease. It became my travel buddy because everything I didn't know and I should know, one click, and I'm good. Just like my own personal concierge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy S24 Ultra: A True Powerhouse
on October 13, 2024
Posted by: Precis0nist
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra 512GB has become an indispensable part of my life. With 512GB of storage, I can store countless photos, videos, and files without worrying about space. The Galaxy AI is a game-changer. I use it to summarize notes, extract key info from articles, and the text correction is incredibly convenient. It catches those little errors that I always seem to miss!
The battery life is phenomenal, easily lasting all day even with heavy use. The camera system is amazing, capturing stunning photos and videos in any situation. The zoom is particularly impressive. Performance is lightning-fast, making multitasking and gaming a breeze. The display is vibrant and crystal clear, perfect for watching movies or browsing the web.
The S24 Ultra is a truly exceptional smartphone that excels in every way. It's powerful, versatile, and has elevated my mobile experience. I highly recommend it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Featured
on October 13, 2024
Posted by: Jacpot
[This review was collected as part of a promotion.] Galaxy AI at its mad for this model i really loved it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone in the market
on October 12, 2024
Posted by: LaJpeerre
[This review was collected as part of a promotion.] Love my new phone, the Galaxy AI my kid love it. We spend hours drawing and the AI make pretty drawing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Mostly love it
on October 12, 2024
Posted by: 02of14
[This review was collected as part of a promotion.] I was a bit skeptical of Galaxy AI at first, but it's really proving itself. Bicycle is more responsive, voice to text works much better, and the battery life got way better once the air figured out my usage patterns.
The downside is, my phone overheats. A lot. Sit outside and it's mildly warm? Overheat. Sit in my car for work? Same thing. It will go from fine to hot, and then back again in about 10 minutes.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool phone features
on October 12, 2024
Posted by: Justjess977
[This review was collected as part of a promotion.] I like this phone but for the price I was expecting a little more wow factor. The Galaxy A.I. features are pretty cool and the coloring pages with the stylus pen is really cool. The circle search is very convenient and after an update or 2 is easier to use. The best feature is the real time translation during a phone call or text conversation and is pretty accurate as long as the users slang usage is minimal. The camera is good with many options for effects and unique personalisation. I gave 4 out of 5 stars because the price of the phone compared to others in it's class was expensive. Last thing I need to mention Is durability. I have dropped this phone near 100 times and it has not cracked or anything! The battery is very good and long lasting as well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The power.
on October 12, 2024
Posted by: Ultrat
[This review was collected as part of a promotion.] I am at ease with my course due to the power of my s24 ultra. Research is made easy for me due to my s24 ultra. Studying is made easy for me due to my s24 ultra. I can study anywhere and at anytime. I always submit research on time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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