Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This phone has a awesome with all the functions
on October 22, 2024
Posted by: Samsung2022
[This review was collected as part of a promotion.] Everybody loves my pictures when I travel. The color and wide screen, no more carry heavy camera for travel. Save my shoulder.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jerome
from Mine
Verified Purchase:Yes
My battery is easily dead and it is a brand new phone so that's my problem
Response from Samsung USBy Social Commerce, October 22, 2024
It's great to hear from you, Jerome. We are dedicated to providing our customers with the most exceptional experience possible with our devices. We truly appreciate you reaching out to share your feedback about your Galaxy S24 Ultra. This S24 Ultra features a robust 5000 mAh Li-Ion non-removable battery, which is designed to offer long-lasting power. You can enjoy up to 30 hours of video playback time on a single charge, allowing you to immerse yourself in your favorite movies, shows, and videos without worrying about running out of battery. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link attached for options to help optimize your phone's battery life. If this persists, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Jenn
from Florida
Expertise:Intermediate
Verified Purchase:Yes
This is basically the same as my s22 ultra but the features are exactly the same some apps don't work anymore and I can't get pop up notifications, not happy about that.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, October 22, 2024
Thanks for taking the time to share your candid feedback with us, Jenn. We appreciate the opportunity to hear from our valued customers. It looks like you reached out to share your thoughts on the Galaxy S24 Ultra. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. Check out the link attached for instructions on how to get those pop-up notifications you alluded to. Some apps may not be compatible with your device. We recommend reaching out to the application developers directly for additional updates and information. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001570/ (set up pop-up notifications)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001570/ (set up pop-up notifications)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent camera and photo capabilties
on October 22, 2024
Posted by: RaetwinRN
[This review was collected as part of a promotion.] Galaxy AI has made my life so much easier. Simple to switch from previous phone to my new Galaxy 24 ultra. I've only started to use the camera and can't wait explore more.
Value
4
Written by a customer while visiting Samsung US
Posted by: Nyx1726
from PA
Expertise:Intermediate
Verified Purchase:Yes
Samsung made it easy to trade my s23 ultra, I love my s24 ultra. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Hace la diferencia
on October 22, 2024
Posted by: Vanne1
[This review was collected as part of a promotion.] La Camara es increíble, la verdad que salte del s21 al s 24 y se nota el cambio. Lo recomiendo.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s24 ultra
on October 22, 2024
Posted by: Patpat
[This review was collected as part of a promotion.] Galaxy S24 Ultra is the perfect phone for anything!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever had!
on October 21, 2024
Posted by: Dynomite420
[This review was collected as part of a promotion.] The s24 Ultra is amazing phone. I recently upgraded from a Note 20, and it's a huge difference. Though the interface and feel of the phone are very similar to what I had before, the processing power on this Ultra is insane!
5G antenna has greatly improved, as well.
As for the camera, I'm still trying to figure this out. The 50mp and 200mp camera are very difficult to use and get a decent picture. It captures so much detail that any slight movement of your hand/phone creates a very blurry image. To test things out, I ordered a tripod and saw a huge improvement. Pictures in low light settings still come out terrible with or without the tripod, however, in an outdoor setting with plenty of light, I have taken some of the most beautiful and detailed pictures.
One thing that does drive me crazy about the camera is the AI processing of the photos. It overly edits your pictures on the 50 and 200mp modes. I've tried turning the AI editing down as much as it would let me, but I am very disappointed with this feature. Other than that, this camera is great. Video can also capture full HD in 30fps and 60fps. Also records in 8k, but the full HD with 60fps looks the absolute best.
Battery life is great. I watch YouTube at work all day and dim the screen to 25%. I'm able to go about 5 hours straight without having to charge.
I'm very glad that I purchased this phone, and I am a proud to be a part of the Samsung family!
Value
5
Written by a customer while visiting Samsung US