Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
2
ARTIFICIAL IDIOCRACY!
on November 15, 2024
Posted by: Brad
from Texas
Expertise:Intermediate
I purchased a s24 ultra to replace my s22 ultra. There is no noticeable benefits in any way. The AI is ARTIFICIAL IDIOCRACY! I miss my Google assistant seeing as GEMINI doesn't even understand it's own settings. All of the AI Features are a gimmick and absolute junk. Don't waste your money on a phone with less processing power and less Features. The s22 ultra was better in multiple ways and a workhorse compared to this over hyped piece of junk! Still works good as a phone though so that's what kept it from 1 star.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
3
Value
1
Response from Samsung USBy Social Commerce, November 17, 2024
Thank you for your feedback on the Galaxy S24 Ultra, Brad. This device features advanced AI-powered capabilities to enhance your experience, though we recognize that preferences can differ when moving between models. The S24 Ultra's 200MP wide-angle and 50MP telephoto cameras enable you to capture high-resolution images in both bright and low-light conditions, with adaptive pixel sensors and improved tetra squared pixel binning technology enhancing brightness and detail. If you're facing any challenges with specific features, please don't hesitate to contact us at Samsung Support -Kelvin
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
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smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Inpressive in every way
on November 15, 2024
Posted by: lovemoney756
[This review was collected as part of a promotion.] I recently got the Galaxy S24 Ultra, and I am absolutely amazed by its performance and design. This device takes the premium smartphone experience to the next.
The camera is, without a doubt, one of its best features. The photo quality is incredible, especially with the high-resolution zoom. It captures sharp details even from a distance, and the results in low-light conditions are stunning. The Night Mode really makes a difference.
The Dynamic AMOLED 2X display is simply outstanding. Colors are vibrant, the brightness levels are perfect even under direct sunlight, and the 120Hz refresh rate makes scrolling incredibly smooth. On top of that, the design is sleek and comfortable to hold despite its size.
The latest processor makes everything run fast and seamlessly, even with demanding apps or games. The battery life is excellent, easily lasting a full day with heavy use, and the fast charging is super convenient when I need a quick boost.
Value
5
Written by a customer while visiting Samsung US
Posted by: Annastacia
from Texas
Expertise:Expert
Verified Purchase:Yes
The battery is poor..youve to charge twice a day👎👎👎👎
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy Social Commerce, November 17, 2024
It's great to hear from you, Annastacia, and thank you for sharing your feedback on the Galaxy S24 Ultra. This device offers impressive specifications, including an internet usage time of up to 27 hours on LTE and up to 28 hours on Wi-Fi, along with a typical battery capacity of 5000 mAh. You can enjoy up to 95 hours of audio playback and up to 30 hours of video playback wirelessly. Additionally, the S24 Ultra is equipped with a range of sensors, such as an accelerometer, barometer, fingerprint sensor, gyroscope, geomagnetic sensor, hall sensor, light sensor, and proximity sensor. If you are experiencing shortened battery life on your phone, we recommend making sure to check and update your phone to the current software update. Check out the links attached for additional options that should help increase your phone's battery life. If this persists, please be sure to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
More than just a phone, powerful, mobile assistant
on November 15, 2024
Posted by: Mojodishu
from New Jersey
Expertise:Expert
Verified Purchase:Yes
The galaxy S24 ultra is a fantastic work of ingenuity. The phone has a beautiful display, extremely fast and user-friendly. The inclusion of the pen was just a perfect compliment to this well crafted device. I have a recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 15, 2024
Posted by: Mil1986
[This review was collected as part of a promotion.] I'm seriously loving this Galaxy S24 Ultra! The camera is amazing, and the pictures are so clear. Plus, the AI features are super helpful – it's like having a personal assistant in my pocket. Battery life is great too, I can actually go a whole day without needing to recharge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I ever used.
on November 15, 2024
Posted by: Buyall7
[This review was collected as part of a promotion.] I switched to this series after learning about the stylist functions for gaming and work and deserve it finally plus!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is awesome to rate an AI device!
on November 15, 2024
Posted by: Myawesomedevice
[This review was collected as part of a promotion.] I switched from my old Galaxy device to my new S24 ultra. What can I say besides WOW.... I am so surprised by the camera and the new options on this beautiful phone. The screen and being able to view it no matter what the lighting situation is.....is phenomenal! I can't wait to see the other cell phone companies and how they will compete with this new Gorilla glass. I've only had the phone about about 2 months and did you know you could take underwater photos? WOW! I can't wait to see the other first of its kind options on this phone. I'm so exited!
Value
5
Written by a customer while visiting Samsung US
Posted by: El Vitillo
from California
Expertise:Expert
Verified Purchase:Yes
Super happy with my Samsung s24 ultra ! It's amazing going from the s21 ultra this:)can't wait to learn more about it! Love the pen !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US