Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Rwilpower
Verified Purchase:Yes
The phone seems OK, but too many ads and the transfer of settings is sometime confusing.
I would recommend this to a friend!
Features
5
Performance
4
Response from Samsung USBy Social Commerce, November 24, 2024
Hey Rwilpower! Thank you for reaching out to share your feedback on the Galaxy S24 Ultra. From a hardware perspective, the Galaxy S24 Ultra is a gaming powerhouse. It features a powerful processor, an efficient heat dissipation system, a high-visibility display, and a long-lasting battery that keeps you going during your favorite mobile games. We noted your concerns about the ads as well as the settings transfer. Pop-ups are often used for advertising purposes and can appear in various forms such as ads, notifications, or rewards. They might show up within the browser window while using the internet app, in a new or separate tab. Ads can also appear while using other apps or even on your Home screen. In most cases, if not all, pop-up ads are caused by a third-party app you recently installed. It is time to get rid of these pop-up invaders and get your phone - and peace of mind - back. Check out the link attached for options to help remove these ads. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003384/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003384/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Zoleyma
Verified Purchase:Yes
It's an excellent phone. Fast, easy-to-use , a good companion for anyone. Even in my country, where everything goes wrong, it works fantastic. I'm in love with my new galaxy S24 ultra
Written by a customer while visiting Samsung US
Posted by: Teresa
from CA
Expertise:Intermediate
Verified Purchase:Yes
Beautiful phone right out of the box. Runs and easy to use and navigate. Flawless so far. Happy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
I loved it, it's definitely a better and better experience to have a Samsung device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anand
Verified Purchase:Yes
Simple, easy and most cost effective than other retailers websites
Written by a customer while visiting Samsung US
Posted by: greg48
from Seattle, WA
Expertise:Expert
Verified Purchase:Yes
Samsung always makes good products. Thier phone are really great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jaredk7
Expertise:Intermediate
Verified Purchase:Yes
Mms issues ok wifi and network. Half the time don't send
Response from Samsung USBy Social Commerce, November 24, 2024
Thanks for sharing your feedback on the Galaxy S24 Ultra, Jared. From the titanium frame hardware to the AI-packed software, Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. If you are having trouble sending or receiving text messages, or they seem slow, it is usually an issue with the carrier or its service. If you stopped receiving messages after a software update, functionality may also be restored by changing the default messaging app. However, the messaging app may not be compatible with the current software version. Check regularly for software updates to restore compatibility. Check out the link attached for options to help troubleshoot this. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: JW Jones
from Las Vegas, NV
Verified Purchase:Yes
I'm probably not the typical buyer of phones. As I went from an A21 to an S24 Ultra. Reguardless, I have still not figured out all the new ins and outs of this phone. But what i will say, its the difference between walking and driving a race car. Super fast, lots more ram and a ton more storage. The translator is awesome. Been spending a few hours watching videos on YouTube learning about this phone. So far it has not disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US