Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Kyrz
Verified Purchase:Yes
Phone works as expected just a little freezing on the touch screen at times
Response from Samsung USBy Social Commerce, December 10, 2024
Hi there Kyrz, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear you are overall pleased with the functionality and capabilities of your new phone. We be more than happy to help you troubleshoot the occasional freezing you mention with your device. If you are using a screen protector you can use the settings app to enable the touch sensitivity feature. We have also shared a link to a troubleshooting article to help you at your convenience. We have lastly shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I really enjoy using my S24 Ultra. I used the Samsung trade-in Program to trade my Galaxy S22 Ultra and received a substantial discount on my new phone. Everything went smoothly and the service is excellent.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Southeast Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Best Samsung device I have owned to date. So far, everything has been flawless. The trade in process was great, which adds substantial value. The device performs flawlessly. The UI is close to perfect. I can't think of any other device that fills my needs as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SMahmd
from Ohio
Expertise:Beginner
Verified Purchase:Yes
Overall very good experience. Liked how light it was. Recommended.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great customization, solid AI
on November 27, 2024
Posted by: S24user
from san francisco
Expertise:Expert
I bought it 2 weeks ago and very happy with purchase. I like the number pf customizations I can do. AI is great. I can do so many things with camera and then use AI to do many things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
DA BEST
on November 27, 2024
Posted by: Skype Divaaa
from California
Expertise:Intermediate
Best phone ever. It smart switched very easily and fast. That 611 service is a very important part.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The addition of ai is great
on November 27, 2024
Posted by: Hlat
from Los Angeles ca
Expertise:Expert
Excellent device very user friendly. The amoled screen is fantastic in the sun
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 27, 2024
Posted by: Prasanth
from Philadelphia
Expertise:Expert
I am using this phone for the last 10 months. It's an amazing phone. I love it. So I decided to buy the phone for my wife also. Today I received the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US