Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Different from my last S22 Ultra, with had connection issues, S24 Ultra has a stable 5G signal. It's also lighter than the older version, faster, more efficient and beautiful. I am completely satisfied so far.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Honesty Reviwer
from University Place, WA.
Expertise:Intermediate
Verified Purchase:Yes
Best cost, support, and trade-in process! Everything from start to finish has been top-notch!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jade
from Dallas
Expertise:Expert
Verified Purchase:Yes
I can't wait to take this to all the kpop and jpop concerts I have planned this year!!! So much storage idk what to do with it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Bobd
Verified Purchase:Yes
Although I haven't explored allits capabilities by any means, I' m very pleased with my S24 Ultra. I upgraded from a 21 Ultra and the newer phone is more satisfying in every respect.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Sherzod
Verified Purchase:Yes
Upgraded my S22 ultra to S24 ultra. The color is little off not exactly as pictured online. Other than that almost the same as S22 ultra. No major difference.
Response from Samsung USBy Social Commerce, December 10, 2024
Hey there Sherzod, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand that new devices can take some adjustment to align the settings to your preferences. If you are finding the adaptive color not to your liking with the display we recommend doing the following, in your settings app under display you can disable the adaptive color tone. We also recommend seeing if the Eye Comfort Shield setting is causing this disruption to your experience. We have provided links to the full device manual to help you discover all of the enhancements and ways that Galaxy AI can help you every day. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tim1234
Expertise:Intermediate
Verified Purchase:Yes
Coming from an S21+. Everything just seems a little smoother. Battery life is so much more and I haven't had to reach for a charger at the end of the day. Also fingerprint reader works so much better.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Raks
Expertise:Expert
Verified Purchase:Yes
Very poor design, sharp rectangle edges instead od rounded edges. Camera quality is poor. I cant take one photo at high MP without blurr. Indoor photo quality is also low in video calls.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy Social Commerce, December 9, 2024
Hi there Raks, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra. We know your photos and videos are important to you and wanting the best possible quality for your memories. We have provided links below to a few articles to help you troubleshoot and resolve the blurriness of your photos. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Daniel
Expertise:Expert
Verified Purchase:Yes
This is a great phone. I would give it a 9.5/10.
Things I like:
-Screen. Large, super vivid, bright, and crisp display.
-Stylus. Best experience handwriting and drawing on a smart phone you will get. Samsung has the best tech and software for this.
-Camera. This thing has six cameras and they all look outstanding. The optical zoom modes on the rear camera work very well.
-Form factor. I LOVE the corners.
-7 years of security updates
-Screen. Large, super vivid, bright, and crisp display.
-Stylus. Best experience handwriting and drawing on a smart phone you will get. Samsung has the best tech and software for this.
-Camera. This thing has six cameras and they all look outstanding. The optical zoom modes on the rear camera work very well.
-Form factor. I LOVE the corners.
-7 years of security updates
Things I don't like:
-How much of their software Samsung all but forces you to use. Seriously this thing comes loaded with bloat.
-No headphone jack
-No SD card (why?)
-How much of their software Samsung all but forces you to use. Seriously this thing comes loaded with bloat.
-No headphone jack
-No SD card (why?)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US