Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,796 Reviews)
Open Ratings Snapshot
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
1/01/2025
on December 17, 2024
Posted by: chinagorom
from Nigeria An umbrella
Expertise:Beginner
Please I would like to get this Samsung Galaxy S25
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S24 great device
on December 17, 2024
Posted by: Anonymous
from Lake Jackson TEXAS
Expertise:Intermediate
Verified Purchase:Yes
Excellent device, crystal clear pictures, well constructed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, December 18, 2024
Hello Benito Quintanilla, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how pleased you are with your new phone and are enjoying capturing all of your favorite moments in great photos and videos. We hope you'll reach out to us again any time with questions or additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful, little heavy, smartphone
on December 17, 2024
Posted by: Francesco
from Miami
Expertise:Expert
Verified Purchase:Yes
Beautiful smartphone, little heavy but powerful, makes great pictures and it's perfect for work
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 18, 2024
Hey Francesco, thank you for your feedback on your Samsung Galaxy S24 Ultra. We absolutely love hearing that you are finding your new device to be powerful, beautiful, and so amazing for your daily tasks. We have provided a link to the Samsung Support Team of offer one on one assistance if you ever have questions about your Samsung products, and appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it 🤩
on December 17, 2024
Posted by: Mehrzad
from California
Expertise:Beginner
Verified Purchase:Yes
I love this phone every thing great , especially camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 18, 2024
Hi there Mehrzad, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are absolutely thrilled to hear how much you love your new device, and are enjoying capturing all of your moments with the amazing camera. We hope you'll reach out to us again at any time if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra
on December 16, 2024
Posted by: William
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
Absolutely an amazing and beautiful phone. Very fast and fun.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 19, 2024
Hi there William, thank you for your feedback on your Samsung Galaxy S24 Ultra. We love hearing how much you are loving the features and appearance of your new phone. We hope you'll reach out to us again if you have any questions or feedback about any of your Samsung products. We have also provided links to the manual and Samsung Support Team for your convenience and exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic
on December 16, 2024
Posted by: Hama
Expertise:Intermediate
Verified Purchase:Yes
I am loving my experience so far. Thank you samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, December 19, 2024
Hi Hama, we appreciate you sharing your experience with your Samsung Galaxy S24 Ultra with us. We are so pleased to hear you are loving the experience with your new device thus far. We know that exploration of the full functionality of your new device can take time, and we have provided a link to the full devie manual to assist you. We have also shared a link to the Samsung Support Team to answer any potential questions through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better!
on December 16, 2024
Posted by: Agee
Verified Purchase:Yes
Way better than that curved screen garbage they sold before!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 19, 2024
Hey Agee, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are so pleased to hear you are enjoying the change to the display of your device. We would love to help you maximize your experience, and have provided a link to the full device manual to help you disover all of the amazing features of your new device. We have also provided a link to the Samsung Support Team. These experts can help you one on one if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone I ever had.
on December 16, 2024
Posted by: Jerry
Verified Purchase:Yes
I have been a big fan of Samsung. This is the best phone I have ever had.
Response from Samsung USBy R&R Team, December 19, 2024
Hi Jerry, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We appreciate you being such a fan of all of our products, and that you are loving your new device, even calling it the best you've ever had. Please, don't hesitate to reach out to us again if you have any questions about your Samsung products, or to share additional feedback. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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