Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Hamid
from Salt Lake City, Utah
Expertise:Expert
Verified Purchase:Yes
My last phone was the Galaxy A53, and its fingerprint reader was so much better than the Galaxy S24 Ultra. The sensor for this phone is a downgrade
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 31, 2024
Hi Hamid, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand how important it is to have a device that you are able to unlock and access with ease. We have provided a link below to help you troubleshoot this experience at your convenience. We also recommend enabling the touch sensitivity feature of your device if you are using a screen protector. We have also shared a link to the Samsung Support Team if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Markell
from Houston, TX
Expertise:Expert
Verified Purchase:Yes
Smooth operation, great camera options, and sleek overall design
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scoot
Verified Purchase:Yes
Grateful phone just wish i would on known a magnetic case messes with the pen
Written by a customer while visiting Samsung US
Posted by: Sanjay Somashekar
from Sunnyvale, California
Expertise:Expert
Verified Purchase:Yes
Excellent phone, amazing camera and great overall experience. Highly recommend this premium Android phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Malu
Expertise:Intermediate
Verified Purchase:Yes
so far I love it but I feel like I have a lot more to discover
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: A Paul
Verified Purchase:Yes
It's been a pleasant experience. Loving the camera.
I would recommend this to a friend!
Features
5
Written by a customer while visiting Samsung US
Posted by: Dmitrii
from Charlotte
Verified Purchase:Yes
A good smartphone, I'm fine with everything. It works fast. It costs money.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Carlos Prieto
from Orlando Fl
Expertise:Beginner
Verified Purchase:Yes
Awesome phone and deal. I'm really enjoying my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US