Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Anonymous
from Jersey City, NJ
Expertise:Expert
Verified Purchase:Yes
We love this phone! My wife and I upgraded from our S22 Ultra's for Christmas and we are both very pleased with our new S24 Ultra's!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 15, 2025
Hi Kevin Hynes, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you are so pleased with the inital use of your new phone, and have enjoyed exploring all of the enhanced features and capabilities of your device. We have provided a link to the complete manual to your device for your convenience to help you further explore the features like Galaxy AI. We have also shared a link to the Samsung Support Team if any questions come up during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Harry N
from Hawaii
Expertise:Intermediate
Verified Purchase:Yes
My wife is very happy with her new phone. She loves the camera and photo taking.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Nick
from Parkersburg, wv
Expertise:Expert
Verified Purchase:Yes
As a long time Samsung user I will say there is nothing bad about this phone at all aside from the hot garbage that is one ui. As somebody who upgraded from the s21 ultra it is is fine, it is OK, it is perfectly serviceable if not a bit overpriced. The cameras are little better, the screen is a little better, the processer is unnoticeably better. It's all slightly better. So why did I give it four stars? Cause at the end of the day everything I said pretty much stands with all flagship phones. It's a galaxy phone, a jack of all trades, master of none really. Moore's law is reaching a wall as a result the advancements are slowing.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, January 14, 2025
Hi Nick, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are pleased to hear you are overall happy with the usage of your new device. We have provided a link to the complete manual for your device to help you with the additional features that are causing frustration for you, and help you align your device to your preferences. We have also provided a linkto the Samsung Support Team to answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: ghenderson
Verified Purchase:Yes
I am having a hard time navigating to the different issues I am having with this phone
Response from Samsung USBy R&R Team, January 14, 2025
Hi there Ghenderson, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating it can be when your device is not meeting your expectations. We would love tohelp you with any experiences that are causing frustration, and we have provided links to the complete manual for your device and the Samsung Support Team. These resources can help you discover the capabilties and troubleshoot any frustrations. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from University Place, WA
Expertise:Intermediate
Verified Purchase:Yes
The World's best phone for sure! This phone can almost cook dinner for me!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sassi
from Charlotte, NC
Expertise:Intermediate
Verified Purchase:Yes
I have the phone since December, so not that long, but so far I am very happy with it. Picture and graphic is amazing and the quality is extraordinary, I wasn't expecting anything less from Samsung, if everything stay as it is now.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, January 14, 2025
Hi Sassi, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear you are initally pleased with the features and usage of your new device. We have provided a link to the full manual for your device to help you fully explore the full capabilities includinkg Galaxy AI. We have also provided a link to the Samsung Support Team for your convenience. These experts can answer any questions that may come up during your inital discovery. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: KAT1776
from Michigan United States
Expertise:Expert
Verified Purchase:Yes
Galaxy 24 Ultra is a fantastic Great Phone/ mini computer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 10, 2025
Hey there KAT1776, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear that you are finding your new device to be so fantastic every day for a range of daily tasks. We have provided a link to the manual for your new phone to help you discover additional features like Galaxy AI on your phone. We have also provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Yanceyville NC
Expertise:Intermediate
Verified Purchase:Yes
Absolutely LOVE it! Once again Samsung has provided a product that is "Smarter than h and i am" but handles ev e ything I throw at it. Added a DEXNOR case at have a secure produc!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US