Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: no name
Expertise:Expert
Verified Purchase:Yes
The S24 is an excellent phone and the purchase process and transition from my S21 was smooth.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 22, 2025
Hi there No Name, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear that you are finding the purchase process and usage of your new device to be so excellent for you every day. We have provided a link to the full manual for your new device to help you discover the full capabilities including Galaxy AI. We have also shared a link to the Samsung Support Team of experts to answer any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: David and Sara
Verified Purchase:Yes
I have no words.That's how bad it is! Just trying to think of enough words to have this submitted, Makes me sick! Spending on the phone many hours talking talking, you talking trying to get this fixed just disgusted.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 21, 2025
Hi there David and Sara, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. Without knowing the details of your frustration, we have available a range of troubeshooting guides, and have provided a link to the Samsung Support Team to offer additional assistance one on one through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG REVIEWS
on January 19, 2025
Posted by: Jayjay
Very high performance phone I like it and can't wait for new brand be released
Written by a customer while visiting Samsung US
Customer Rating
5
100 recommend im so happy to have this phone s24 g
on January 19, 2025
Posted by: GarciaE
Verified Purchase:Yes
Excellent product 👌 to all people have everything you need
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Natalia
from California
Expertise:Intermediate
Verified Purchase:Yes
Камера работает очень странно. Делает сильное приувелечение цвета, а яркое видео в солнечный день затемняет
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gmoney
from Lynwood, CA
Expertise:Intermediate
Verified Purchase:Yes
The super extra memory space is AWESOME, no problems so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom H
Verified Purchase:Yes
I love this phone But It did not Upgrade The voice Text As I expected it to do Period it still doesn't capitalize or punctuate correctly. And does not offer alternatives to words that can be spelled different ways. I intentionally left this review in the way that it was produced by voice to text. You can see the issues especially in the first sentence.
Response from Samsung USBy R&R Team, January 22, 2025
Hi there Tom H, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with your usage of your new phone. We would love to help you ensure your voice to text operates as intended. We have provided a link to an article to help you reset Bixby with your voice commands and better understand you. We have also shared a link to the Samsung Support Team if this matter continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
Set up Bixby on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001414/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Set up Bixby on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001414/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Muy buen producto estoy muy satisfecho de comprarl
on January 17, 2025
Posted by: Miguel
from Louisville KY
Expertise:Expert
Verified Purchase:Yes
Muy buen producto estoy muy satisfecho de comprarlo
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US