Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Happy with the new phone, bery nice, i recomended.
on January 22, 2025
Posted by: Wevo
from San antonio texas
Expertise:Expert
Great phone, super fast delibery and economic payments
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 22, 2025
Hi Wevo, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear that you have had such a great experience from purchase to inital usage of your new phone. We hope you have found some time to explore all of the features of Galaxy AI, and we have provided a link to the full device manual to help you in this exploration. We have also shared a link to the Samsung Support Team to help answer any questions that you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Antes
from Ny
Expertise:Expert
Verified Purchase:Yes
Love this phone! I used to have the s22 ultra. This battery on the 24 ultra lasts so much longer! I am supper pleased about that! The camera is great. The feel of the phone is lighter then my 22 and is a flat screen. While I love the curved screen I am not missing it. I am glad I purchased this phone and would recommend this phone. I have not have any issues with it
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 22, 2025
Hi there Antes, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We couldn't be happier to hear how pleased you are with the enhanced battery life and features of your device. We hope you have also found time to explore the amazing Galaxy AI features of your device. We have provided links to the complete manual for your device to help you, and another to the Samsung Support Team to answer any questions you may have about your Ssamsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: no name
Expertise:Expert
Verified Purchase:Yes
The S24 is an excellent phone and the purchase process and transition from my S21 was smooth.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, January 22, 2025
Hi there No Name, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear that you are finding the purchase process and usage of your new device to be so excellent for you every day. We have provided a link to the full manual for your new device to help you discover the full capabilities including Galaxy AI. We have also shared a link to the Samsung Support Team of experts to answer any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: David and Sara
Verified Purchase:Yes
I have no words.That's how bad it is! Just trying to think of enough words to have this submitted, Makes me sick! Spending on the phone many hours talking talking, you talking trying to get this fixed just disgusted.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 21, 2025
Hi there David and Sara, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating it is to have a brand new device that is not operating as intended or expected. Without knowing the details of your frustration, we have available a range of troubeshooting guides, and have provided a link to the Samsung Support Team to offer additional assistance one on one through chat. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG REVIEWS
on January 19, 2025
Posted by: Jayjay
Very high performance phone I like it and can't wait for new brand be released
Written by a customer while visiting Samsung US
Customer Rating
5
100 recommend im so happy to have this phone s24 g
on January 19, 2025
Posted by: GarciaE
Verified Purchase:Yes
Excellent product 👌 to all people have everything you need
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Natalia
from California
Expertise:Intermediate
Verified Purchase:Yes
Камера работает очень странно. Делает сильное приувелечение цвета, а яркое видео в солнечный день затемняет
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Gmoney
from Lynwood, CA
Expertise:Intermediate
Verified Purchase:Yes
The super extra memory space is AWESOME, no problems so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US