Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Samsung galaxy S24 Ultra
on February 11, 2025
Posted by: Kimberly
[This review was collected as part of a promotion.] I love my Samsung S24 ultra! It doesn't ever freeze and it keeps up with all the apps I have on my phone.I would recommend to anyone needing a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite galaxy so far
on February 11, 2025
Posted by: Sarahe
[This review was collected as part of a promotion.] I am a loyal galaxy user and was excited to get the s24 ultra. It's a bigger phone and the screen is perfect for movies, gaming and even texting. I love the built in pen and the included app to go with it and all of the features like coloring pages and drawing and even writing on the screen and having it change into typed out text. Switching between apps is seamless and happens quickly with the tap of a button. There is no freezing and it opens right up without any issues. This has been my favorite galaxy that I have had so far. It has so many fun features and I love the choice of colors (I have the purple one). The camera takes beautiful pictures and videos and they look crisp and the editing features make it so much fun to change backgrounds and add things into the photos. This is an awesome phone! Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S24 Ultra Is A Super Smartphone
on February 11, 2025
Posted by: Delvin
[This review was collected as part of a promotion.] The Samsung Galaxy 24 Ultra is one like a high-performance advanced computer, I have never had problems with using an app, games or streaming videos, it is an off-road smartphone that you can with everything you face.
Galaxy AI is the best add-on for the phone makes your life super easier, I use a lot of the function called "Call Asistant," I am studying English because I speak Spanish as a mother tongue and Call Asistant has helped me a lot by translating real-time calls. Photos are a great thing that the smartphone achieves with its amazing camera, but AI processing is the last touch to get photos that look like these really in the place where they were taken.
Galaxy AI is the best add-on for the phone makes your life super easier, I use a lot of the function called "Call Asistant," I am studying English because I speak Spanish as a mother tongue and Call Asistant has helped me a lot by translating real-time calls. Photos are a great thing that the smartphone achieves with its amazing camera, but AI processing is the last touch to get photos that look like these really in the place where they were taken.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery & Performance is good. Fingerprint issue.
on February 11, 2025
Posted by: rammys24
[This review was collected as part of a promotion.] Batter and phone overall performance is good. Fingerprint is worst. Phone is heavy so unable to use by single hand.
Value
3
Response from Samsung USBy R&R Team, February 12, 2025
Hi there Rammys24, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are pleased to hear you are happy with the battery and performance of your new device. We would love to help you with the fingerprint reader, and have provided a link to a troubleshooting guide below for your convenience. We have also shared a link to the Samsung Support Team if you continue to experience this frustration or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic overall device
on February 11, 2025
Posted by: ReaperActual
[This review was collected as part of a promotion.] I'm used to trading out phones every year or so but the S24 Ultra is so well put together I'll likely keep it for 3 or 4 years. It's speed, customization capability, camera and processing software, and size are perfect for what I need. I can go through a day and a half to two days without charging and the super fast charge makes it easy to get back to life. 5/5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My switch to Samsung
on February 11, 2025
Posted by: Lpdblue
[This review was collected as part of a promotion.] I switched to Samsung and few years ago and couldn't be happier. For me it's about the ease of use and easy to use functions. I Love the display quality and reliability of service. I'll never use another company's product ever. Samsung Galaxy for life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone a lot. It does everything for me
on February 11, 2025
Posted by: Mopawo
[This review was collected as part of a promotion.] Being able to just call bixby/Gemini and talk to it as made everything super easy. The battery life on my phone is great and I love the screen display a lot. I use the phone for work, school, sport and games. It's very reliable and I don't think no other phone brands does such a great as Samsung does. Great pictures take by this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on February 11, 2025
Posted by: Bravotitan
[This review was collected as part of a promotion.] Great phone! Pretty durable haven't had any major issues. Some of the stuff I don't use like the stylist but that's more of a i dont need it. Loads and runs Great. Screen is amazing and responsive.
Value
4
Written by a customer while visiting Samsung US