Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
What happened with One UI??
on February 17, 2025
Posted by: OsOMaLOsO
[This review was collected as part of a promotion.] Many of us S24 ultra owners are wondering why we haven't received ONE UI 7 on our devices? Listen, I love the S24 but that doesn't seem right SAMSUNG.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing fold, nicely built. Amazing battery
on February 17, 2025
Posted by: Jay0126
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a beast of a phone—super fast, great camera, and a big, beautiful screen. It’s pricey and a bit chunky, but if you want the best of the best, this is it. Perfect for tech lovers, but maybe overkill for casual users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on February 17, 2025
Posted by: Gene2ism
[This review was collected as part of a promotion.] Great camera features, screen and One Ui is awesome! Love the features and RCS support is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's truly my assistant, better than one really!
on February 17, 2025
Posted by: BossLady406
[This review was collected as part of a promotion.] Like I said, this is my little assistant, but if I was, to be honest, it's better than an assistant, it's smarter than anybody! and oh !!! I can actually trust it !!! ( unlike a real human assistant) and it's there Twenty four hours a day ! doesn't need any days off !! This phone is exactly what I needed in my life personally and professionally.
Without it, i'm useless. With it i'm on top of the game.
Without it, i'm useless. With it i'm on top of the game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect device.
on February 17, 2025
Posted by: DemZ185
[This review was collected as part of a promotion.] This phone covers all of the bases. It has a very good camera. It has a quick and snappy processor, nothing seems to slow it down. The battery life is nice and lengthy. No over heating issues. Very safe around water. The AI features work really well. I honestly can't complain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on February 17, 2025
Posted by: CiaMu25
[This review was collected as part of a promotion.] I love that I am able to connect my phone to my Samsung tablet and Windows laptop. Seamless actions across apps. Easy to use and customize.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
overall great performance
on February 17, 2025
Posted by: PapaJack28
[This review was collected as part of a promotion.] i ULTRA love using my S24 Ultra primarily taking memories with my loveones and the nature!
this fone has helped me a lot with its great features!
this fone has helped me a lot with its great features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
24 ultra eehhh
on February 17, 2025
Posted by: Audioman150
[This review was collected as part of a promotion.] Unfortunately I haven't been very happy with the s24 ultra from day one I've never been able to have my phone number attached to an actual SIM card on top of that I have random charging issues where the charger will connect when plugged in and randomly just stop charging and charge again brand new Charger brand new phone mic doesn't work all that great sometimes I can be heard sometimes I can't however the phone has been rather sturdy the screen doesn't seem to scratch very easy or break like previous phones so that's a plus. One thing in particular I do like is the "now brief" I like to check my current events stuff like that news per se the only thing I don't like about the " now brief " is that it tends to focus on things that you read before and so it doesn't give you across the board coverage it focuses on certain things
Value
3
Response from Samsung USBy R&R Team, February 18, 2025
Hithere Audioman150, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand the frustration that can come when your device is not operating as intended or expected. We have provided links below to troubleshooting guide to help you with thebattery charging and microphone of your device. We have also provided a link to the Samsung Support Team to help you with any additional questions about your new phone. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US