Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,796 Reviews)
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
1
Had higher expectations
on March 11, 2025
Posted by: Cutiepiautee
[This review was collected as part of a promotion.] The size and thin design are on point however the placement of the lenses and flash have proven to be a issue. The quality of the camera is far below what I'd expect. I honestly liked my prior phone better for performance and functionality. This phone also has no withstood the normal wear a phone usually goes through. Mine as well as my friends have the same cracks on our screens from dropping while bent down. Overall it has alot of features but it's performance is poor. I'd expect everything to be better then the older version and unfortunately it's fallen short in many areas. I wouldn't get it again if I had other options available. I pay more then I should and have had constant issues.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Hi there Cutiepiautee, thank you for taking tie out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how frustrating it is when your phone is to meeting your expectations in functionality. We have provided a link to the Samsung Support Team. They can work with you if you are interested in a repair for your display. They can also review all options available for protective cases and screen protectors. They can also work with on an y additional frustrations in the features and performance. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 10, 2025
Posted by: Kalei808
[This review was collected as part of a promotion.] Really smooth gaming and clear camera. Camera takes very crisp photos and clear videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is an incredible Phone
on March 10, 2025
Posted by: Rappa81
[This review was collected as part of a promotion.] This Phone has great pictures and also with thr actualizations makes more easy my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on March 10, 2025
Posted by: Hiphop123
[This review was collected as part of a promotion.] This one's so good when I was thinking about getting the twenty five I held back because I still like the twenty four series a ton. And I'm still learning what it has to offer. The camera is frequently used I get tons of compliments on how nice this hone takes pictures and how to zooms in to take moon shots and actually see the definitions from the craters. Overall I'm very pleased with this phone. Samsung has been my go to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless actions across all aps
on March 10, 2025
Posted by: 1982EenerBeaner
[This review was collected as part of a promotion.] I have had 3 replacements of the s24ultra due to screen cracking along the curved screen edge. Galaxy seamless actions across apps makes it easy to access all my up to date contacts and saved passwords. “Now Brief,” or Audio Eraser allows you to record without stopping background music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has all the bells and whistles
on March 10, 2025
Posted by: LvS24Ultra
[This review was collected as part of a promotion.] The phone is fast, responsive, and has a lot of memory. It allows seamless actions across apps.
The AI enhancements are terrific. It is so much more efficient to find help and search for things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable and fast
on March 10, 2025
Posted by: Jgray420
[This review was collected as part of a promotion.] I came from an s22 ultra and this has been a great upgrade. Battery life has been great. The phone is smooth and fast to operate, while the screen and camera look amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super Fast Phone
on March 10, 2025
Posted by: desolesiii
[This review was collected as part of a promotion.] This phone is incredible. Because I use a SupCase with screen protection, I don't really benefit from the enhanced screen with its anti-glare properties, but I also don't suffer from the pointy corners that a lot of people complain about. This phone is exceptionally quick. I was scamming a check the other day for mobile deposit and I was shocked how quick and seamless this has gotten over the years. I think this phone is great and I love the stylus. I love the long-term support. I keep coming back to Samsung and I'm a happy customer.
Value
5
Written by a customer while visiting Samsung US