Customer reviews from Samsung US
Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,796 Reviews)
Open Ratings Snapshot
Rating breakdown 16,796 reviews
5 Stars
14,528
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,102 out of 1,228
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3 out of 5
3
Love galaxy plus
on March 17, 2025
Posted by: Nayiah
[This review was collected as part of a promotion.] Even though there is a problem with the phone I do love galaxys. And I will always go with the Samsung galaxys
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 18, 2025
Hi there Nayiah, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are ecstatic to hear that you have always been so pleased with your Galaxy devices. We have provided a link to the Samsung Support Team if you are interested in one on one assistance in resolving your frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone exceeds my expectations
on March 17, 2025
Posted by: S24FORLIFE
[This review was collected as part of a promotion.] I use my phone for business, entertainment and news. This phone gives me exactly what I in a Android smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 17, 2025
Posted by: Chele1Nica
[This review was collected as part of a promotion.] This is the best phone I've used for gaming and social media and just overall everything you need from a phone. My favorite so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredibly user friendly
on March 17, 2025
Posted by: HatJake
[This review was collected as part of a promotion.] It's become easier to complete work on my phone now vs using the computer. Everything is very intuitive, and switching seamlessly between apps makes multitasking that much easier.
I love how easily my phone, watch, and earbuds work together as well. The Galaxy ecosystem just "works" together very well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 17, 2025
Posted by: KathyC
[This review was collected as part of a promotion.] I am an emt and of course a family person and having all the features help me with home life and work. Love this series
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the most successful phones on the market
on March 17, 2025
Posted by: Njriddinoff
[This review was collected as part of a promotion.] Ok lets start of a titanium frame, which gives it a more premium and durable feel compared to previous models. Its slightly curved edges have been replaced with flatter sides, improving grip and comfort. Despite its size, the phone feels well-balanced and solid in hand.
Second: 6.8-inch QHD+ Dynamic AMOLED 2X display with a 120Hz adaptive refresh rate. The brightness peaks at an impressive 2600 nits, ensuring excellent visibility even in direct sunlight. Colors are vibrant, contrast is sharp, and the scrolling experience is ultra-smooth.
Chips: Qualcomm Snapdragon 8 Gen 3 delivers exceptional performance. Multitasking, gaming, and demanding apps run without a hitch, thanks to the combination of the powerful processor and up to 12GB of RAM. The phone handles AI-powered tasks and image processing effortlessly.
Camera system is a standout feature:
200MP primary sensor – Captures highly detailed and crisp images.
12MP ultra-wide lens – Great for landscape shots.
10MP 3x telephoto lens – Produces clear zoomed-in photos.
50MP 5x telephoto lens – Improved low-light performance and stabilization.
The improved Nightography feature enhances low-light shots, and the AI-powered image processing sharpens details and reduces noise effectively. 5,000 mAh battery provides a full day of heavy use. It supports 45W fast charging, 15W wireless charging, and reverse wireless charging.
Running on Android 14 with One UI 6.1, the AI, just working great.
Only thing- still expensive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelente calidad!!!
on March 17, 2025
Posted by: JAG001
[This review was collected as part of a promotion.] Es un celular muy equipado, cada día descubro algo nuevo!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 17, 2025
Posted by: NhojApoks
[This review was collected as part of a promotion.] The phone is great, has an excellent camera, and don't forget the pen. I use it all the time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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